Sales Support Specialist I
Grand Rapids, MI - USA
Department:
Job Summary
Do youhave great customer service experienceand are looking for a new opportunity Workrite Ergonomicsis looking for a Sales Support Specialist I to join ourindustry leading team! Enjoy excellent pay and incentives at a company where you will be recognized and rewarded!
Company Overview:
Founded in 1991 Workrite Ergonomics is an industry leader in the design manufacture and distribution of height-adjustable work centers and ergonomic office accessories including adjustable keyboard platform systems and flat panel monitor support systems.
Whats In It For You
- Benefits including Medical/Dental/Vision plus many more
- Competitive Pay
- 11 Paid Holidays
- 401K with Company Match
- Tuition Reimbursement
- Employee Discount Programs
- Bonus and Merit opportunities
What Will You Get To Do:
- Address incoming calls voicemails and emails from both the sales team and key customers in a timely and professional manner
- Maintain and support Special Pricing Agreement (SPA)in This includesproactive management for the sales team addressing past due opportunities for accurate sales pipeline forecasting and generatingreports as requested
- Process demo/mockup orders for sales team marketing and engineering as requested
- Communicate with customers and/or sales team to promote customer satisfaction for key accounts including proactive outreach to sales team and customers
- Support the Customer Service team with general inquires and order entry
What Will YouBring:
- 1 yearof experience in customer service and data entry or related field
- High School diploma or GED
- Intermediate skills in MS Word and Excel Word and Outlook. A
- Ability to handle multiple priorities efficiently and effectively
- Ability to communicate effectively across a diverse customer-base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels both inside and outside the organization
Required Experience:
IC
About Company
Elevate your workspace, elevate your performance—with Workrite Ergonomics, excellence is in every detail. Pricing & Specification Guide Who we are → Pre-Assembled Legs (PAL) This unique packaging and delivery method revolutionizes sit-stand