Sales Support Specialist

Sandvik has an opportunity for a Sales Support Specialist position in Alachua Florida USA (greater Gainesville FL area).

About Sandvik

Sandvik is a global engineering leader with over 41000 employees worldwide. Were proud to be ranked among Forbes Top 100 Global Employers. At our Rotary Drilling Division headquarters in Alachua Florida we design and build world-class surface mining drill rigs used across the globe. Our culture is driven by innovation collaboration and a passion for solving real-world challenges all in a fun inclusive and rewarding work environment.

As a Sales Support Specialist you will ensure that orders received from sales areas are reviewed and processed from receipt to delivery in an accurate and efficient manner. This will entail close cooperation with the Business Line Managers in the Sales Areas and the Area Managers Product Managers Production Planners Finance department and Shipping within the Production Unit in Alachua. This role will be the main communication point between the Sales Areas and the Production Unit around the delivery and shipping plan and will be responsible for communicating continuous updates concerning order fulfillment development.

Key Responsibilities

• Order receipt controlling specifications of products prices and delivery terms.
• Order planning with production
• Order entry
• Order Acknowledgement
• Verifying shipping documents with Sales Areas
• Coordinating shipping requirements with Shipping department ensuring production and shipping is timed at an optimum to reduce working capital.
• Verifying invoice data for external (ODS sales) and internal orders with Finance department
• Support Area Managers in Sales Area communications
• Answering Sales Area enquiries on delivery times and rig specs
• Updating an overview of the production plan with orders stock units (keeping track of all the rigs in the pipeline)

Required Skills Knowledge &Abilities

• Strong administration skills
• Detail oriented
• Self-starter strong initiative
• Ability to work in multiple software environments such as ERP systems databases Power BI Microsoft Office
• Good communicator people-oriented

Experience

• Experience in an administrative role
• Previous supply chain financial or sales experience a plus

Education

• Bachelors degree or equivalent experience

License & Certifications

• MSHA Certification
• Valid Drivers License

Computer Skills

• Experience with Office 365 Advanced Excel Microsoft Teams Teamcenter Salesforce System21 LEAN.

Benefits

We offer a competitive total rewards package including:

• Health care coverage (medical dental vision prescription telemedicine) starting 30 days after hire.
• Paid vacation with up to 80 hours rollover.
• Paid parental leave (eligibility after 12 months)
• 401(k) with 5% annual salary contribution 50% match on the first 6% starting 90 days after hire.
• Tuition reimbursement and professional development support.
• A diverse inclusive workplace where innovation thrives.

How to Apply

Apply online at is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities. For assistance contact