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Sales Chat Representative
Job Location:
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
15 July 2026 (30+ days ago)
Posted:
Application Deadline:
26 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Sales Chat Representative (Inside Sales)
School Outfitters Convert customer demand into revenue through live chat and follow-up Cincinnati OH On-site Work Environment
School Outfitters Convert customer demand into revenue through live chat and follow-up Cincinnati OH On-site Work Environment
Build a Career Where You Make an Impact Every Day
Why This Role Matters
Were looking for a high-performing Sales Chat Representative who will serve as a critical conversion engine for School means more than answering an inquiry or creating a quote; it means owning the opportunity through the buying process and driving it toward an order.
What Youll Own
Revenue & Sales Performance
Why This Role Matters
Were looking for a high-performing Sales Chat Representative who will serve as a critical conversion engine for School means more than answering an inquiry or creating a quote; it means owning the opportunity through the buying process and driving it toward an order.
What Youll Own
Revenue & Sales Performance
- Own an annual individual sales goal of $8 million or more.
- Convert inbound customer demand into completed sales by actively managing chat requests online forms quote requests email inquiries marketing leads and existing customer relationships.
- Manage opportunities from initial engagement through order placement improving quote-to-order conversion and close rates.
- Ask for the order create appropriate urgency and identify opportunities to increase order value through additional School Outfitters solutions.
Consultative Selling & Opportunity Development
- Conduct discovery conversations to understand customer needs budgets timelines decision-making processes and purchasing objectives.
- Recommend solutions that align with customer requirements and proactively address barriers to purchase.
- Maintain consistent follow-up until the opportunity is won lost or appropriately dispositioned.
- Prioritize activity based on opportunity value customer intent timing and revenue potential.
Customer Retention & Relationship Growth
- Build lasting customer relationships that encourage repeat business and long-term loyalty.
- Expand existing relationships and identify future projects and opportunities.
- Position School Outfitters as a trusted resource by educating customers on our products services contracts and solutions.
How Youll Make an Impact
- $8 million or more in annual sales revenue
- Achievement or exceedance of individual sales goals
- Improved quote-to-order lead-to-order and lead-to-quote conversion
- Customer satisfaction and overall customer experience
What Were Looking For
- Bachelors degree preferred.
- At least 3 years of previous sales experience with demonstrated success achieving or exceeding individual revenue goals.
- Proven ability to manage a high volume of sales opportunities and convert customer interest into revenue.
- Strong consultative selling discovery negotiation objection-handling and closing skills.
- Demonstrated ability to build and retain customer relationships.
- Strong sense of urgency personal accountability organization prioritization and time-management skills.
- Excellent verbal and written communication skills.
- Ability to analyze performance adjust sales activity and thrive in a fast-paced goal-oriented environment.
- Experience with AI solutions preferred.
Schedule
- Monday-Friday 9:00am to 6:00pm
- No weekends or holidays
What Youll Gain
- Direct ownership of measurable revenue outcomes.
- The opportunity to build long-term customer relationships.
- A position where initiative and results are rewarded.
About Us
At School Outfitters we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment we combine eCommerce design expertise and customer service to deliver meaningful outcomes for schools and communities.
At School Outfitters we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment we combine eCommerce design expertise and customer service to deliver meaningful outcomes for schools and communities.
We are a 100% employee-owned company and we believe our people systems and culture are what differentiate us.
Our team is driven by a shared mindset: Believe in people enjoy the journey relentlessly search for better play to win and Live the Golden Rule.
If youre looking for a role where your leadership directly impacts growth customers and long-term valueyoull find it here.
Compensation Benefits & Work Environment
Our team is driven by a shared mindset: Believe in people enjoy the journey relentlessly search for better play to win and Live the Golden Rule.
If youre looking for a role where your leadership directly impacts growth customers and long-term valueyoull find it here.
Compensation Benefits & Work Environment
- Competitive base commission and bonus opportunities
- Employee Stock Ownership Plan (ESOP)
- Comprehensive benefits package
- Onsite work environment (Cincinnati OH)
Apply Today
If youre ready to lead a team drive performance and make a measurable impact on revenue and growth wed love to hear from you.
Apply today to start the conversation.
School Outfitters is an equal opportunity employer. EEO Disabled / Veterans.
Required Experience:
Unclear Seniority
About Company
Find school furniture and classroom equipment at great prices. Get school desks and chairs, AV equipment, cafeteria furniture, science furniture, art furniture, gym equipment and more.
