Sales Representative Industry Partners
New York City, NY - USA
Job Summary
Why join us
Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment Maharam embraces a range of disciplines from product graphic and digital design to art and architecture. Known for its aesthetic and industrial innovation Maharams work is guided by five main principles: utility technology tradition luxury and environmental impact.
Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
Position: Sales Representative Industry Partners
Key Responsibilities
Strategic Business Development
Develop and execute comprehensive account strategies for assigned portfolio of furniture manufacturer partners.
Conduct thorough market analysis to identify emerging trends competitive threats and white space opportunities within the contract furniture and textiles industry.
Create and maintain strategic roadmaps for each key account aligning partner objectives with Maharams growth initiatives.
Lead biannual business reviews with partners to assess performance identify growth opportunities and align strategic priorities.
Sales Performance & Growth Management
Drive measurable revenue growth across all three brands through data-driven sales strategies and tactical execution.
Establish and monitor key performance indicators (KPIs) including revenue growth market share expansion pipeline development and customer retention rates.
Implement systematic sales forecasting processes to ensure accurate revenue projections and resource allocation.
Develop and track metrics for partnership effectiveness including co-marketing campaign performance and joint business plan success rates.
Client Opportunity Development & Expansion
Proactively identify and cultivate new business opportunities within existing partner networks and adjacent market segments
Conduct comprehensive needs assessments with clients to uncover expansion opportunities across multiple product lines
Develop customized proposals and presentations that demonstrate clear value propositions and ROI for potential clients
Collaborate with internal teams including design product development and marketing to create tailored solutions that meet specific client requirements
Establish and nurture relationships with key decision-makers including purchasing managers designers and facility managers
Customer Relationship Analysis & Optimization
Perform detailed analysis of customer engagement patterns purchasing behaviors and satisfaction levels to identify potential vulnerabilities
Develop and implement customer retention strategies addressing identified weaknesses in service delivery product offering or communication
Create systematic feedback collection processes to continuously monitor customer satisfaction and identify areas for improvement
Design and execute customer recovery plans for at-risk accounts including root cause analysis and corrective action implementation
Establish regular touchpoint schedules with key customers to maintain relationship strength and early warning systems for potential issues
Market Intelligence & Competitive Analysis
Monitor industry trends competitor activities and market dynamics to inform strategic decision-making
Provide regular market intelligence reports to leadership team regarding opportunities threats and recommended strategic responses
Participate in industry trade shows conferences and networking events to maintain market visibility and gather competitive intelligence
Required Qualifications
Education & Experience
Bachelors Degree in Business Administration Marketing Interior Design Architecture or related field preferred.
Minimum 5 years of progressive sales experience in contract furniture textiles or related B2B industries.
Demonstrated track record of achieving or exceeding sales targets in complex relationship-driven sales environments.
Core Competencies
Proven ability to develop and execute strategic account plans with measurable results.
Strong analytical skills with experience in sales performance measurement and data-driven decision making.
Excellent presentation and communication skills with ability to influence stakeholders at all organizational levels.
Experience in identifying and developing new market opportunities and revenue streams.
Demonstrated success in customer relationship management and retention strategies.
Travel Requirements
Ability to travel regularly throughout the U.S. and Canada (approximately 25-50% travel)
Success Metrics
Revenue growth targets across all three brand portfolios
New opportunity identification and conversion rates
Customer retention and satisfaction scores
Market share expansion within assigned territories
Strategic partnership development and activation success
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
IC
About Company
New Perspectives on Scandinavian Design. Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.