Sales Representative

Primary Responsibilities

• Build and maintain strong customer relationships by providing exceptional service and support.
• Prepare review and manage customer quotations to deliver accurate value-driven solutions.
• Process purchase orders and ensure alignment with approved pricing specifications and contractual requirements.
• Manage sales orders from entry through delivery ensuring accuracy and timely execution.
• Communicate proactively with customers regarding order status pricing lead times and other updates.
• Partner with engineering operations logistics and other internal teams to meet customer needs.
• Gather customer feedback and identify opportunities to improve service and business processes.

Job Duties

• Respond to customer inquiries via phone email and other communication channels.
• Prepare quotations and process customer orders accurately and efficiently.
• Review purchase orders to ensure compliance with approved quotations and agreements.
• Monitor open orders and coordinate with internal departments to ensure on-time delivery.
• Assist customers with product information pricing availability and order updates.
• Resolve customer concerns and escalate issues as needed to ensure customer satisfaction.
• Maintain accurate customer and sales information within ERP and CRM systems.
• Support continuous improvement initiatives that enhance customer experience and operational efficiency.
• Comply with all company policies procedures and HSE requirements.

Education and Qualifications

• Bachelors degree in Business Marketing or a related field is a plus.
• Minimum of 2 years of experience in sales customer service customer relations or commercial operations.
• Proficiency with Microsoft Office applications including Excel Outlook and Teams.
• Experience with Oracle ERP CRM or CPQ systems is beneficial.
• Strong communication interpersonal and customer service skills.
• Excellent organizational problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced team-oriented environment.
• Self-motivated with a commitment to delivering exceptional customer service and continuous improvement.

Veterans Welcome:

• At NOV Grant Prideco we value the dedication discipline and skills that military veterans bring to the workforce. We proudly welcome veterans to apply and become a part of our team.

Learn More:

• To learn more about our business unit please click this link: learn more about our benefits please visit our page: Experience:

  IC