Sales Representative
Atlanta, GA - USA
Job Summary
We are seeking a Sales Representative to provide knowledgeable personalized assistance to customers while supporting company sales goals. This role focuses on engaging with customers understanding what they are looking for and helping them explore products and services that fit their needs.
The Sales Representative will work in a customer-facing environment where strong communication product knowledge and a helpful approach are essential. This position is well suited for someone who enjoys interacting with people learning about products and creating a positive experience from the initial conversation through the final decision.
Responsibilities
- Welcome and engage with customers in a professional and approachable manner
- Learn about individual customer needs preferences and purchasing considerations
- Introduce customers to relevant products services and current offerings
- Explain product features benefits differences and available options
- Provide personalized recommendations based on customer needs
- Answer questions and help customers compare available solutions
- Demonstrate products or explain product functionality when applicable
- Assist customers throughout the decision-making process
- Maintain strong knowledge of current products services promotions and new offerings
- Help ensure products materials and customer-facing areas are organized and professionally presented
- Build positive relationships through attentive and knowledgeable service
- Identify opportunities to introduce additional products or services that may be relevant to the customer
- Follow up on customer questions and requests when appropriate
- Gather feedback regarding customer preferences questions and product interest
- Maintain accurate information regarding customer interactions and sales activity
- Work collaboratively with team members to support individual and team sales goals
- Participate in product training sales meetings and company initiatives
- Support additional customer-facing and sales activities as needed
Required Skills:
Bachelors degree or 12 years of relevant professional experience Strong verbal communication and interpersonal skills Comfortable approaching and interacting with a variety of customers Ability to listen to customer needs and provide relevant recommendations Strong presentation and product explanation skills Friendly professional and service-oriented approach Goal-oriented with strong follow-through Ability to learn detailed product and service information Comfortable working in an active customer-facing environment Dependable adaptable and able to work effectively as part of a team Previous experience in sales customer service hospitality product demonstrations or another customer-facing environment is preferred