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Sales & Rental Operations Coordinator
Job Location:
Job Location:
Charlotte, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 July 2026 (30+ days ago)
Posted:
Application Deadline:
5 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Sales & Rental Operations Coordinator
Sales Coordinator Rental Coordinator Equipment Coordinator Charlotte NC
Location: Charlotte NC WMH Solutions Corporate Office
Department: Sales / Used & Rental Equipment Support
Employment Type: Full-Time
Work Environment: Onsite
Compensation: Starting around $47500 annually based on experience industry background and qualifications
Help Keep Equipment Orders and Customers Moving
WMH Solutions is a 35 year material handling company serving customers across the Southeast. With more than 250 associates and 11 branches throughout NC SC TN VA GA and AL we support businesses that rely on forklifts warehouse equipment fleet solutions rentals service parts and material handling expertise to keep their operations moving.
We are looking for a Sales & Rental Operations Coordinator to support customer orders used equipment activity rental coordination equipment documentation order processing invoicing support and communication between Sales Service Rental customers vendors leasing companies manufacturers and branch teams.
This role is a strong fit for someone with experience in sales coordination rental coordination equipment coordination customer service order processing dispatch logistics fleet coordination dealership operations service support parts support or administrative support in a fast-paced environment.
Why This Role Matters
Behind every successful equipment order is someone keeping the details organized the communication moving and the process on track.
As a Sales & Rental Operations Coordinator you will help ensure customer orders rental activity used equipment transactions lease documents inventory details delivery coordination invoicing reporting and internal follow-up are accurate and moving forward.
This is not a quiet back-office role. It is a fast-paced coordination position where accuracy follow-up communication and urgency matter every day.
If you enjoy being the person who connects the dots keeps teams informed catches details before they become problems and helps customers and internal teams move forward with confidence this role could be a strong fit.
What Youll Do
In this role you will help coordinate the behind-the-scenes activity that supports customer orders used equipment sales rental activity branch communication and internal reporting.
Key responsibilities include:
- Process and track customer orders for new equipment used equipment rental equipment warehouse products attachments and related items
- Maintain accurate order files contracts lease documents rental documents e-files purchase orders invoices and internal records
- Support rental contract setup rental contract review branch communication customer order accuracy and rental-related follow-up
- Assist with used equipment order creation stock list management purchasing invoicing trade-in processing and related documentation
- Coordinate with Sales Service Rental customers vendors leasing companies manufacturers branches and out-of-territory dealers
- Track equipment inventory delivery status order status warranty registration customer information and required documentation
- Help confirm customer order details before orders are processed to reduce errors delays and rework
- Support booking reports invoicing reports revenue review gross profit review depreciation review and order-related reporting
- Assist with calls emails voicemails urgent requests and overflow support when Sales Representatives or branch teams need assistance
- Help keep internal teams informed so customer orders rental activity equipment preparation and customer communication stay on schedule
What Were Looking For
We are looking for someone who is organized accurate proactive and comfortable being the communication hub between multiple teams.
You may be a strong fit if you have experience in:
- Sales coordination or sales support
- Rental coordination or equipment rental support
- Order processing or customer service
- Dispatch logistics transportation or fleet coordination
- Dealership operations equipment operations service support parts support or warehouse support
- Purchase orders invoices contracts lease documents inventory records or documentation
- Customer vendor leasing manufacturer or branch communication
- Fast-paced administrative or operations support
Material handling experience is helpful but not required. If you have strong coordination experience attention to detail and the ability to learn equipment-related processes we would like to hear from you.
Required Qualifications
- Minimum of 1 year of experience in coordination administrative support sales support customer service rental support logistics dispatch fleet coordination operations support or a similar role
- High school diploma or GED required
- Valid drivers license required
- Strong communication organization and follow-up skills
- Comfortable managing multiple priorities interruptions urgent requests and detailed documentation
- Experience with Microsoft Office including Excel Word Outlook Teams and SharePoint
- Ability to learn internal systems and follow established processes
- Ability to communicate professionally with customers vendors manufacturers sales representatives service teams branch teams leasing companies and management
Preferred Experience
Experience in any of the following areas is a plus:
- Material handling
- Forklifts or warehouse equipment
- Equipment rental
- Used equipment sales support
- Dealership operations
- Industrial service support
- Parts warehouse or inventory support
- Purchase orders invoicing contracts lease documents or customer order processing
- Dispatch logistics fleet coordination or transportation coordination
- Accounting support billing support or documentation-heavy administrative work
Skills That Will Help You Succeed
- Strong attention to detail
- Clear and proactive communication
- Customer service mindset
- Ability to stay calm and organized when priorities shift
- Strong follow-through
- Problem-solving and good judgment
- Accountability and professionalism
- Comfort working independently while supporting a larger team
- Willingness to learn WMHs internal systems and the material handling industry
Work Environment
This position is located onsite at the WMH Solutions Corporate Office in Charlotte NC.
This is a fast-paced office-based support role with frequent communication across internal teams customers vendors leasing companies manufacturers and branch personnel. The right person should be comfortable handling interruptions shifting priorities urgent requests and detailed documentation throughout the day.
Why Join WMH Solutions
At WMH we are more than a material handling company. We are a team that helps keep businesses moving across the Southeast.
Our customers rely on us for forklifts equipment rentals service parts fleet support and warehouse solutions. Our coordinators help make sure those promises are delivered accurately professionally and on time.
With more than 35 years in business continued growth across multiple states and a strong focus on customer service WMH offers the stability of an established company with the momentum of a growing organization.
Benefits That Support You
WMH offers a competitive benefits package designed to support your health financial future and long-term career growth including:
- Health insurance
- Paid holidays
- Paid time off including vacation and personal time
- Retirement plan
- Profit sharing
- Financial planning support
- Professional development assistance
- Potential referral and incentive programs
- Cell phone allowance
- Growth opportunities within a stable and expanding company
- Team-focused culture built around service accountability and doing things the right way
Compensation
Starting compensation is approximately $47500 annually based on experience industry background and qualifications.
At WMH compensation is more than base pay. We believe in recognizing hard work supporting long-term growth and rewarding associates who bring reliability accountability accuracy and excellence to their role.
Who This Role Is Best For
This role may be a strong fit for someone who has worked as a:
Sales Coordinator Sales Support Coordinator Rental Coordinator Rental Operations Coordinator Equipment Coordinator Operations Coordinator Customer Service Coordinator Order Processing Coordinator Fleet Coordinator Dispatch Coordinator Service Coordinator Parts Coordinator Administrative Coordinator Dealership Administrator Logistics Coordinator or Inventory Coordinator.
Sales Coordinator Sales Support Coordinator Rental Coordinator Rental Operations Coordinator Equipment Coordinator Operations Coordinator Customer Service Coordinator Order Processing Coordinator Fleet Coordinator Dispatch Coordinator Service Coordinator Parts Coordinator Administrative Coordinator Dealership Administrator Logistics Coordinator or Inventory Coordinator.
Experience in material handling forklifts equipment rental dealership operations industrial service warehouse equipment fleet coordination logistics dispatch customer service order processing invoicing or administrative support is especially valuable.
Equal Opportunity Employer:
WMH Solutions is proud to be an Equal Opportunity Employer. We value diversity inclusion teamwork professionalism and respect across every branch and department.
Required Experience:
IC
About Company
Explore Wheeler Material Handling for innovative solutions in new, used, and rental equipment. Enhance your fleet with our top-tier material handling products and services.
