Sales Readiness Lead, Amazon Business Enablement

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business a fast-growing startup passionate about building solutions we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

We are seeking a dynamic and experienced Senior Sales Readiness Lead to join our Sales Operations Enablement team within Amazon Business. This role is responsible for designing building and facilitating ongoing learning experiences (everboarding) for the sales organization beyond initial onboarding. The role owner drives continuous skill development across core selling competencies voice-of-the-field insights curriculum design and live/virtual facilitation ensuring the sales team grows in competency throughout their tenure. This is an individual contributor role requiring deep expertise autonomy and cross-functional influence.


Key job responsibilities
Voice of the Field (Learning Needs Analysis): Conduct ongoing learning needs analyses by gathering field feedback through ride-alongs surveys manager input and performance data; translate insights into prioritized learning roadmaps that inform program design and content strategy.
Everboarding Program Design: Design and maintain a structured post-onboarding learning journey that reinforces and builds on foundational skills adapting to evolving business priorities and sales team maturity levels. Ensure program outputs feed into agentic tools and recommendation engines to deliver personalized just-in-time learning at scale.
Core Selling Competencies: Develop and deliver training on interpersonal skills including executive communication active listening storytelling negotiation objection handling and customer empathy.
Curriculum Development: Design and build structured curricula (modules paths certifications) using adult learning principles ensuring content is role-relevant outcome-based and measurable.
Facilitation: Deliver engaging instructor-led training (ILT) and virtual instructor-led training (vILT) sessions; facilitate workshops role-plays and peer learning cohorts.
Manager Enablement: Build toolkits and programs that equip sales managers to effectively develop their teams; provide resources and frameworks that support manager-led development conversations.
Data & Analytics: Own learning analytics partner with BI to build and maintain dashboards tracking program engagement completion and impact; report insights to leadership and use data to continuously refine content and delivery.
Content Governance & Maintenance: Own the lifecycle of everboarding content including regular audits for accuracy and relevance version control sunsetting outdated materials and ensuring alignment with current GTM strategy.
Onboarding Handoff: Partner with the onboarding lead to define clear transition points from new hire onboarding into everboarding; ensure continuity of learning journey and eliminate gaps or redundancies


A day in the life
No two days look alike. You start by scanning engagement dashboards flagging trends and forming hypotheses about whats landing and whats not. Mid-morning youre on a ride-along capturing gaps between training and real buyer conversations. Over lunch you reframe a leaders one-off request into a scalable program that serves three the afternoon you facilitate a live session for 300 sellers built around deliberate practice not lecture. Late day youre iterating on certifications writing narratives that tie enablement to revenue and sunsetting outdated content. Tomorrow your work shows up in a reps customer conversation.

About the team
Were the AB Enablement team equipping NA CPS Sales with competency-based AI-enabled skills and habits that improve performance and turn learning into accelerated growth. We build with intention inside one of the fastest-growing B2B businesses at Amazon prioritizing fewer programs with higher impact over noise and volume. Were early adopters of AI tools believers in behavioral science and relentless advocates for the sales team we serve. If you want your work to directly shape how a world-class sales org grows this is where it happens.

- Bachelors degree or equivalent
- 6 years of sales operations or equivalent experience
- 6 years of Microsoft Excel experience
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Masters degree in business operations human resources adult education organizational development instructional design or related field
- Experience analyzing business metrics and training data to measure program effectiveness
- Experience working in a fast-paced rapidly changing operations environment
- Demonstrated ability to build AI fluency into learning programs including hands-on facilitation of agentic or generative AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA Boston - 133900.00 - 181200.00 USD annually
USA TX Austin - 133900.00 - 181200.00 USD annually
USA VA Arlington - 133900.00 - 181200.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually