Sales Operations Manager

Operations Manager -Sales

Lakewood NJ On-site (Hybrid may be considered)
$120000$150000 Performance Bonus

Overview

This role is for someone who genuinely enjoys making good processes great. Youll own the operational backbone of the sales organization ensuring existing workflows are maintained refined and consistently executed. Rather than reinventing the wheel youll focus on continuous improvementfinding smarter more efficient ways to operate while leading a team that keeps everything moving. If you naturally spot inefficiencies enjoy fine-tuning systems and get satisfaction from creating consistency and order youll thrive in this role. Success requires exceptional ownership strong execution systems thinking process optimization and the ability to turn continuous improvement into measurable results.

Responsibilities

• Own the day-to-day operations that support the sales organization and ensure workflows run efficiently from start to finish.
• Maintain monitor and continuously improve existing sales processes to increase efficiency consistency and accuracy.
• Identify operational bottlenecks and implement practical solutions that enhance execution without disrupting the business.
• Ensure established procedures are consistently followed while identifying opportunities to optimize and streamline workflows.
• Lead coach and develop a team of three direct reports fostering accountability and operational excellence.
• Collaborate closely with Sales Warehouse and Accounting to ensure seamless communication and execution across departments.
• Monitor operational performance and proactively resolve issues before they impact customers or internal teams.
• Maintain and update standard operating procedures (SOPs) to ensure processes remain current scalable and effective.
• Leverage systems automation and AI tools to improve productivity reduce manual work and enhance operational visibility.
• Track key operational metrics and drive continuous improvements that support business growth.

Qualifications

• Experience in sales operations operations management project management or another process-driven environment.
• Proven ability to own maintain and improve operational workflows.
• Strong understanding of systems technology and AI tools.
• Experience leading and developing a team while driving accountability and execution.
• Excellent organizational skills with exceptional attention to detail.
• Strong analytical problem-solving and decision-making abilities.
• Excellent communication skills with the ability to collaborate across multiple departments.
• Comfortable working in a fast-paced high-volume environment.
• Self-motivated with a strong sense of ownership initiative and follow-through.
• Experience in wholesale distribution manufacturing e-commerce or another operationally intensive industry is a plus but not required.

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Required Experience:

Manager