Sales Operations Lead
Job Location:
Austin, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
JOB DESCRIPTION:
The Sales Operations Lead position works out of our Austin TX location in the CRM Division. As a global leader in Cardiac Rhythm Technologies we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
As the Sales Operations Lead you will provide support of the US Cardiac Rhythm Management Commercial Sales Organization by managing various initiatives reporting and analytics as related to the Sales Operations Team. This role also entails training and supporting the successful implementation and issue resolution of the Salesforce platform specifically in the areas of sales order entry and field inventory management.
What Youll Do
Oversee a team planning prioritizing and scheduling their activities to ensure effective resource utilization and the achievement of deliverables and targets.
Maintain a thorough understanding of Sales Operations processes and other key functional area processes. Train team members on these processes and the various IT systems used to support the sales force.
Assist the Sales Operations Manager in overseeing the use and maintenance of Abbotts platform including sales orders customer invoicing patient registrations and sales analytics. Focus on continuous improvement and future developments of the Salesforce system.
Contribute to the enhancement of commercial processes to boost overall sales force productivity. Partner with cross-functional teams to develop and implement tools and processes that improve sales force effectiveness.
Monitor the status of sales operations activities to identify problem areas and adapt procedures to improve team performance and meet required metrics.
Oversee the most complex large or challenging sales orders to maintain positive customer relations.
Provide monthly metric reports to the Sales Operations Manager for leadership review.
Support various efforts to define analyze and recommend solutions to address sales issues based on an understanding of current business processes and future business needs.
Stay current on developments in relevant fields of expertise regulatory requirements and industry trends. Remain abreast of technical advancements.
Provides direction and coaching to employees. Lead (develop organize plan direct and control) his/her team members to achieve the expected goals and indicators. Motivates and energizes personnel to obtain top performance.
Required Qualifications
Bachelors Degree in related careers or having successfully covered at least 50% of the curriculum at the university
3 years of experience in a Sales Operations or Customer Service role.
Requires Microsoft Excel Access PowerPoint and Word application expertise.
Demonstrated ability to train and mentor others required.
Fully bilingual English / Spanish required.
Preferred Qualifications
Supervisory experience preferred
SAP experience preferred
The base pay for this position is
$78000.00 $156000.00In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
United States > Austin : 8701 Bee Caves Rd
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 5 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol:
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
