Sales Operations Analyst

Appetizer

At APM Terminals a global leader in port and terminal operations we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving observing how work happens identifying what creates value and removing what gets in the way. We constantly look for smarter simpler and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations join us and be apart of our journey.

What we can offer

At APMT Terminals we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse multinational workplace where your operational insights directly influence how we work.

• Innovation-driven environment: Contribute to data-led decision making and continuous improvement initiatives across global operations.

• Work-life balance: Collaborative and flexible office environment with opportunities for regional and occasional international exposure.

• Professional development: Access to structured learning Lean training and hands-on involvement in strategic commercial initiatives.

Key responsibilities

• Analyze revenue and volume performance across terminal regional and global levels identifying trends and delivering actionable insights.

• Lead and coordinate the volume forecasting process in collaboration with Global Sales Leads terminal CCOs Finance and Revenue Management.

• Conduct proactive market intelligence and competitive benchmarking to identify new business opportunities and support commercial strategy.

• Support customer-facing commercial activities by developing tailored analyses modeling sales scenarios and preparing presentations.

• Collaborate with cross-functional teams to support the implementation of the APM Terminals Business System and improve sales processes.

• Perform ad hoc analyses including deep dives market studies forecast revisions and customer feedback assessments.

• Drive continuous improvement by identifying process gaps recommending enhancements and participating in or leading Kaizen initiatives.

What we are looking for

• Demonstrated continuous improvement mindset with the ability to identify inefficiencies and implement practical data-driven solutions.

• Bachelors degree with at least 2 years of experience in sales operations sales support or a related analytical role.

• Strong analytical skills including experience in financial modeling statistical analysis and interpreting complex datasets.

• Proficiency in Excel PowerPoint and Power BI with the ability to communicate insights clearly and effectively.

• Business acumen and financial literacy with an understanding of commercial drivers and market dynamics.

• Strong interpersonal and collaboration skills with the ability to work independently and across global cross-functional teams.

• Experience in shipping logistics or port terminal operations is an advantage as is exposure to Lean or process improvement methodologies.

Salary: $90K - $120K

Location: Charlotte NC
Schedule: Full Time (Monday - Friday in office)

Notice to applicants applying to positions in the United States

Applicants must be authorized to work for any employer in the U.S.

APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position or if you need a reasonable accommodation to perform a job please contact the applicable Human Resources Department by emailing . Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

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