Sales Operations Analyst
Ann Arbor, MI - USA
Job Summary
We are seeking a highly analytical and detail-oriented Sales Operations Analyst to support the sales organization at Thomson Reuters (Tax & Accounting) Inc. Sitting at the operational layer between BI reporting and sales execution this role turns trusted CRM and sales data into accurate reporting validated sales lists campaign-ready files and clear data-quality feedback loops. The analyst helps sellers managers marketing customer success and operations teams act on data they can trust a hands-on high-impact role and a recognized entry point into revenue strategy.
About the Role
Build and maintain the standard sales reporting suite pipeline activity win rates forecast accuracy and territory performance in Salesforce and Power BI.
Maintain CRM data integrity by running audits and resolving issues such as mis-staged opportunities missing fields duplicate accounts and conflicting territory ownership.
Create and validate account and contact lists for prospecting whitespace winback migration renewal cross-sell and campaign motions.
Translate business requests from Sales Marketing Customer Success and Operations into clear list criteria filters exclusions and repeatable reusable data logic.
Validate product ownership spend customer status open-opportunity suppression territory assignment and campaign eligibility before lists are distributed.
Prepare campaign-ready and CRM-ready files with the required identifiers and source-system keys for imports sales engagement cadences and marketing activation.
Turn KPI definitions into consistent operational reporting one trusted version of each metric and follow report certification standards.
Identify and implement process improvements that enhance sales efficiency; reduce duplicate ad hoc requests by documenting standard list types reusable filters and definitions.
Serve as an escalation point for complex reporting routing or data issues the frontline sales team cant resolve.
Identify document and route data-quality issues duplicates missing IDs incorrect territory assignment incomplete product ownership and source-system mapping gaps to the right owners.
About You
24 years of experience in sales operations revenue operations BI/reporting or a similar data role; or equivalent education plus relevant experience. Bachelors degree in Business Finance Statistics Economics or a related field is a plus.
Hands-on experience with Salesforce (or a comparable CRM) reporting and dashboards.
Strong Excel skills including filtering deduplication lookups/joins data cleanup and preparing import-ready files.
Comfort with basic SQL for pulling shaping validating and reconciling data.
Experience with a BI/visualization tool such as Power BI or Tableau.
Ability to translate ambiguous business requests into clear data criteria filters and validation steps.
Strong attention to detail and a habit of validating numbers IDs filters and list logic before anything reaches Sales or leadership.
Strong communication skills with the ability to explain what a number list or record set means and where it comes from to both technical and non-technical audiences.
Familiarity with data-quality concepts (accuracy completeness duplication source-system matching) campaign/data-loader workflows sales engagement tools or Snowflake is a plus.
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Whats in it For You
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities including veterans with disabilities and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process you may contact our Human Resources Department at. Disability accommodations in the recruiting process may include things like a sign language interpreter making interview rooms accessible providing assistive technology or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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Required Experience:
IC
About Company
Thomson Reuters delivers technology with purpose — empowering professionals to make faster decisions, gain sharper insights, and deliver greater impact.