Sales & Operations Advisor in Training

Whats Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe Arizona and Dallas Texas we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer in the right vehicle on the right terms and on their path to ownership.

You can find DriveTimes tire tracks across the nation with dealerships where we embrace a transparent pricing approach eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where youre located if youve got DRIVE and youre looking to make an impact wed love for you to make a difference with us!

Thats Nice But Whats the Job

Key Responsibilities

Customer Experience & Sales Support

Greet customers in a friendly professional manner and create a positive dealership experience.

Assist Sales & Operations Advisors during purchasing process including presenting vehicle features pricing financing basics and dealership services to confidently assist customers.

Follow up with internet leads phone inquiries and showroom guests to nurture relationships and maintain engagement.

Schedule appointments and maintain consistent communication with prospective customers through phone calls text and email using the expected nurture strategy.

Support the sales team with test drives vehicle presentations and customer follow-up activities.

Dealership Operations Support

Assist with processing paperwork including down payments title documents trade information and loan paperwork.

Support daily dealership operations by helping where needed across departments.

Maintain vehicle inventory presentation and showroom organization.

Help maintain operational flow organization and accountability throughout the dealership.

Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Team Collaboration

Work closely with the sales and management teams to support and achieve dealership goals.

Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.

Contribute to a positive energetic and team-oriented workplace culture.

Adapt quickly to changing priorities and business needs.

Qualifications

High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.

1 3 years related work experience. Minimum of 1 year of experience in hospitality sales and/or retail with a fast-paced customer-facing environment.

Ability to progress through a multi-phase learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.

Positive attitude with a willingness to learn and grow.

Valid drivers license and acceptable driving record for the previous 3 years

Must be at least 18 years of age

Ability to pass a drug test and a background check

So What About the Perks Perks matter

• Medical dental and vision oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait Theres More. 401(K) Company paid life insurance policy short and long-term disability coverage to name a few.
• Growth Opportunities. You grow I grow we all grow! But seriously DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1000 employees promoted year over year.
• Tuition Reimbursement. Were as passionate about your professional development as you are. With that well put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization because well money matters!

• Consistent Work Schedule. We are strong believers in work/life balance. Were closed on Sundays to give our employees valued time with family and friends.
• Teamwork Makes the Dream Work.Be part of a winning team and get winning bonus share sales contests and other perks to recognize a job well done.
• World Class Training and Development.Starting as a Customer Sales Guide you can quickly certify on higher levels and prepare for the next role with our manager training programs.

• Paid Time Off.Not just lip service: we work hard to play hard! Paid time off includes (for all full-time roles) wellness days holidays and good ole fashioned YOU time! For our Part-timers dont fear you get some time time is available - the more you work the more you earn!

Anything Else Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity Best Company Culture and Best Company Leadership oh and dont forget Phoenix Business Journal Healthiest Employers (okay well stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring we dont just look for the right person for the job we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional fun and high-energy environment!