Sales Manager
Rialto, CA - USA
Job Summary
Position Summary:
The Sales Manager is responsible for leading sales activities and managing customer relationships to support the growth and profitability of American Handforge. As a leading manufacturer of Aluminum Titanium Stainless Steel and exotic alloy open-die forgings the company serves a diverse customer base across highly regulated industries. The Sales Manager will develop new business opportunities maintain strategic customer relationships oversee contract negotiations and ensure customer requirements are effectively communicated and supported throughout the organization. This role works closely with Operations Engineering Quality and Supply Chain teams to deliver exceptional customer service quality products competitive pricing and industry-leading lead times.
Primary Duties & Responsibilities:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of Company policies and procedures related to job safety including safety rules and regulations. All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable Company policies and the event of uncertainty or lack of knowledge of Company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.
- Comply with PCC Code of Conduct Requirements.
- Adhere to all Company SOX requirements.
- Effectively lead department staff by coaching developing communicating delegating and holding staff accountable. Create a team-oriented environment which motivates staff and keeps employees engaged in their jobs and the Company.
- Participates in daily line walks & other pertinent meetings and then acts on issues identified for Customer Service/Project Coordinator to address.
- Develop and execute sales strategies to achieve company revenue and growth objectives.
- Identify pursue and secure new business opportunities within the Aerospace Defense Industrial Electronic Semiconductor and Nuclear markets.
- Promote the companys capabilities in Aluminum Titanium and Stainless Steel open die forgings.
- Build and maintain strong relationships with existing and prospective customers.
- Serve as the primary customer contact regarding quotations pricing contracts delivery schedules quality concerns and technical requirements.
- Review and coordinate customer Requests for Quote (RFQs) Requests for Proposal (RFPs) and purchase order requirements.
- Collaborate with Operations Engineering Quality and Supply Chain teams to ensure customer requirements are accurately communicated and fulfilled.
- Prepare and negotiate pricing proposals long-term agreements and commercial contracts.
- Monitor customer forecasts and communicate demand requirements to internal stakeholders.
- Conduct customer visits presentations business reviews and facility tours.
- Support customer audits supplier assessments and corrective action activities as required.
- Monitor industry trends competitor activities and market opportunities to drive business growth.
- Maintain accurate sales forecasts customer records and activity reports.
- Represent American Handforge at trade shows conferences and customer events.
- Ensure compliance with customer requirements AS9100 standards and company policies and procedures.
- Support strategic planning initiatives and key account development.
Required Skills:
The requirements listed below are representative of the knowledge skill and/or ability required.
- Strong understanding of open die forging processes and the manufacturing of Aluminum Titanium and Stainless Steel components.
- Knowledge of aerospace manufacturing requirements and quality systems including AS9100 standards.
- Ability to interpret engineering drawings specifications and customer requirements.
- Strong negotiation communication and presentation skills.
- Ability to build long-term customer partnerships and identify growth opportunities.
- Strong analytical organizational and problem-solving skills.
- Proficiency in Microsoft Office and ERP/CRM systems.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Self-motivated and able to work independently without close supervision.
- Ability to prioritize a heavy work schedule.
- Develop annual sales forecasts budgets and performance metrics to support company objectives.
Experience & Education:
- Bachelors degree in business administration Marketing Engineering Manufacturing or a related field preferred.
- Equivalent combination of education and experience may be considered.
- Minimum of five (5) years of sales account management or business development experience in aerospace manufacturing forging metalworking machining or related industrial environments.
- Experience selling forged products metals or custom manufacturing solutions preferred.
- Experience working with aerospace OEMs defense contractors and Tier 1 suppliers preferred.
- Proven experience in contract review pricing negotiations and customer relationship management.
Department & Reports to:
- Department: Sales
- Reports to: General Manager
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is regularly required to use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and stoop. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision color vision and ability to adjust focus.
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is occasionally exposed to airborne particles and vibration. The noise level in the work environment is usually moderate.
Required Experience:
Manager