Sales Lead Specialist

• Friendly confident and professional communication style
• Enjoy talking with customers and asking helpful questions
• Strong follow-through and attention to detail
• Organized and able to manage multiple active leads and quotes
• Comfortable using CRM systems Excel and other sales tools
• Able to understand and document technical application information
• Persistent without being pushy
• Able to work independently and keep work flowing without constant direction
• Excellent written and verbal communication skills
• Prior experience in inside sales customer service sales support or a manufacturing/industrial environment preferred

• Quickly contact new leads and begin the qualification process
• Ask initial questions to learn the customers need timing application and next step
• Help customers and sales representatives gather the information needed for RFQs
• Track active leads and help keep opportunities from stalling
• Follow up with salespeople and reps to confirm progress on assigned leads
• Step in directly when needed to keep opportunities moving
• Ensure quick first follow-up after quotes are sent confirming receipt identifying immediate needs and establishing next steps.
• Maintain accurate CRM notes statuses contacts and follow-up tasks
• Support sales management with lead quote and opportunity tracking
• Provide cross-coverage for Inside Sales Specialist responsibilities as needed
• Other duties as assigned by the Sales Manager

• New qualified leads are contacted quickly and professionally
• Customer needs timing and application information are captured clearly
• RFQs are completed faster and with fewer gaps
• Early-stage opportunities have clear next steps and do not fall through the cracks
• First quote follow-up happens quickly whether completed directly or through the assigned salesperson or representative
• Quote follow-up notes are clear enough for Inside Sales sales management and reps to understand status and next steps
• Customers experience fast helpful and professional communication from inquiry through initial quote follow-up

Required Experience:

IC