Sales Lead Generation Specialist (Inside Sales)
Rochester, NH - USA
Department:
Job Summary
Position Type: Full time
Compensation: $52200.00 - $69000.00 per year
Location: Broadway Plaza - 15 1st Street Rochester MN 55902
Schedule: The general schedule will be Monday - Friday 8:00am - 5:00pm *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.
Reside is an industry leader in the alternative-accommodations industry designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.
This role is responsible for identifying researching qualifying and maintaining prospective customer leads to support business development and sales objectives. This entry-level role utilizes various research methods outreach channels and customer relationship management (CRM) tools to build and maintain a pipeline of qualified prospects. The analyst gathers and verifies customer information documents interactions and provides actionable insights that support sales growth and customer acquisition efforts.
What youll be doing:
- Researchidentify and qualify prospective customers through various lead generation channels.
- Conduct outreach activities to gather information assess customer needs anddeterminesales potential.
- Verify andvalidatelead data to ensure accuracy and relevance.
- Maintain and update customer andprospectinformation within CRM systems.
- Document customer interactions feedback and key business intelligence to support sales activities.
- Collaborate with sales and marketing teams to develop andmaintaina pipeline of qualified opportunities.
- Assistin executing lead generation campaigns and prospecting initiatives.
- Monitor lead activity and provide regular updates on lead status and conversion progress.
- Support trade shows networking events promotional activities and other business development initiatives as assigned.
- Follow established processes and procedures to ensure data integrity and compliance with company standards.
- Perform other related duties as assigned.
Supervisory Responsibilities:
This position does not supervise any employees.
May also provide cross-training for staff.
Travel:
- This position could require minimal travel up to 5% of the time.
What youll bring:
- Bachelors degree in Business Marketing Communications or a related field; or equivalent combination of education and experience.
- 1 - 2years of experience in lead generation sales support customer service marketing ora relatedfield.
- Experience using CRM platforms such as Salesforce HubSpot Microsoft Dynamics or similar systems preferred.
- Exposure tobusiness development prospecting or customer acquisition activities preferred.
What we are looking for:
- Knowledge of lead generation and prospecting principles.
- Strong research analytical andinformation-gatheringskills.
- Ability to communicate professionally via phone email and virtual platforms.
- Proficiencyin CRM software and Microsoft Office applications.
- Strong organizational skills with attention to detail and data accuracy.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Basic understanding of sales processes and customer acquisition strategies.
- Ability to work independently while following established guidelines and procedures.
Competencies:
- Lead Generation Identifies researches and develops qualified prospects through various channels to build andmaintaina pipeline of potential sales opportunities.
- Qualifying Prospects Evaluates prospective customers by assessing needs interest fit and buying potential todeterminesales readiness.
- Customer Relationship Management (CRM) Maintainsaccurateand organized customer andprospectinformation documents interactions and leverages CRM tools to support sales activities and reporting.
- Information Gathering Collects verifies analyzes and organizes data from multiple sources to supportprospectqualification and informed business decisions.
- Communication and Outreach Effectively engages prospects through professional verbal and written communication to gather information build relationships and support lead conversion efforts.
Work Environment:
- Work is typically performed in an office or remote office environment.
- Frequent use of computers telephones and other standard office equipment.
- May require occasional attendance at trade shows networking events customer meetings or promotional activities.
- Work is performed under close supervision with clearly defined processes and procedures.
Physical Demands:
- Prolonged periods of sitting and working on a computer.
- Frequent use of hands and fingers tooperatea computer keyboard mouse and telephone.
- Ability to communicate effectively in person virtually and by telephone.
- Occasional standing walking bending and reaching.
- Ability to lift and carry materials weighing up to 15 pounds on an occasional basis.
Whats in it for you:
- Competitive Pay
- Medical Dental and Vision Insurance
- 401k and Employer Match
- Paid Holidays and Vacation Time
- Quarterly & Annual Success Share Bonus Program
- Volunteer Program
- Tuition Reimbursement Program
- Learning & Development Opportunities
- Employee Referral Program
- Employee Assistance Program
Work Authorization:
The employee must be legally authorized to work in the United States.
EEO Statement:
Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races national origins genders gender identities or expression political affiliations religions sexes sexual orientations veteran statuses disabilities and ages to join us.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job but to describe the general nature of the job and a reasonable representation of its activities. Duties responsibilities and activities may change at any time with or without notice.
Employment Verification:
In compliance with the Immigration Reform and Control Act of 1986 any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.
Background Checks:
Where permitted by law as part of our hiring process we perform comprehensive background checks on all potential employees. These checks include verifying employment history checking references and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.
Reside is a drug-free workplace.
*Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.
Required Experience:
IC