Sales & Events Coordinator

Job Title: Sales & Events Coordinator
Property: Delta Hotels by Marriott Norfolk
Employment Type: Full-Time Hourly
FLSA Classification: Non-Exempt
Compensation: See Requisition
Department: Sales & Events
Reports To: Director of Sales / Event Manager
Work Location: Norfolk VA (On-Site)

ABOUT THE ROLE

Delta Hotels by Marriott Norfolk is seeking a detail-driven people-first Sales & Events Coordinator to support our Sales and Events team. Youll be at the center of the action managing inquiries moving leads through the pipeline coordinating event logistics and making sure every client feels taken care of from first contact through final execution.

If youre organized thrive in a fast-paced environment and like being the person who keeps everything running smoothly behind the scenes this role is built for you.

WHAT YOULL DO

• Answer incoming sales and events inquiries by phone and email with professionalism and responsiveness
• Follow up on leads and route them to the appropriate team members; track lead status and follow-through
• Schedule and conduct property tours for prospective clients corporate accounts social events and group business
• Assist Event Managers with preparation of Banquet Event Orders (BEOs) proposals and event documentation
• Support client communication throughout the planning process ensuring timely updates and follow-through on every commitment
• Maintain organized records of inquiries contracts and event files in the sales system
• Coordinate with front desk food & beverage and operations teams to support seamless event execution
• Assist with site visits FAM trips and client entertainment as needed

WHAT WERE LOOKING FOR

• Prior experience in hotel sales events catering or a related hospitality or customer-facing role preferred
• Strong written and verbal communication skills you represent the property in every interaction
• Organized and detail-oriented with the ability to juggle multiple priorities without dropping the ball
• Familiarity with Delphi CI/TY or similar sales and event management software is a plus well train the right person
• Team player who takes pride in their work and genuinely enjoys working with people
• Reliable professional and comfortable in a full-service hotel environment

OUR VALUES

PERKS & BENEFITS

• Competitive hourly compensation
• Marriott Bonvoy Associate Rate discounted hotel stays at thousands of Marriott properties worldwide for you and your family
• Career growth opportunities within a regional hotel group expanding across Virginia and beyond
• Supportive team-oriented work environment

Shamin Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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PHYSICAL REQUIREMENTS

This position is primarily office-based with regular time at a desk using a computer and phone. The role also requires the ability to walk the property and event spaces during tours and event oversight and occasionally assist the team with light setup tasks. Specific requirements include:

• Ability to sit for extended periods during administrative and communication work
• Ability to walk stand and move throughout the property for tours site visits and event monitoring
• Occasional lifting of up to 25 lbs. (event materials supplies décor) with team support available
• Ability to work in varying environments including ballrooms meeting rooms and outdoor event spaces