Sales & Event Manager

SALES & EVENT MANAGER at Destination Geneva NationalFor three decades Destination Geneva National has made legendary golf a tradition in Southwest Wisconsin. Here friends unite to take on 54 holes of Palmer Player & Trevinos risk-reward golf; kick back over steaks scorecards and Spotted Cows; and stay on-course in sprawling cottages and exec that sounds like a golf vacation you can get behind it may be time to tee up a new career as one of Destination GNs Sales & Event this role your mission is to generate new and repeat overnight golf business by laying up a five-star vacation at one of the nations Top Summer Lake Towns (Thrillist) and Best Small Town for Adventure (USA Today).EDUCATION/EXPERIENCEThree years progressive experience in the hospitality sales/golf industry ORA four-year college degree with at least two years of related experience ORA two-year college degree with three or more years of related possess general knowledge of the game of golf and vacation booking FUNCTIONSDrive golf group sales by actively prospecting developing and securing golf outings tournaments corporate golf events Stay & Play packages and other group golf and maintain relationships with corporate clients organizations associations golf groups and other prospective accounts to generate new and repeat to incoming leads; prepare proposals and contracts; conduct site visits and inspections; negotiate terms; close business to achieve established sales and revenue goals; and receive and monitor deposits for booked groups as assigned clients from initial inquiry through event completion serving as the primary point of contact throughout the sales planning and event execution and detail all aspects of assigned groups and events including guest rooms tee times dining food and beverage meeting/function space transportation billing arrangements timelines special requests and other resort client expectations into clear accurate event details and communicate requirements to Golf Food & Beverage Banquets Culinary Lodging Call Center/Front Desk coordinator staff and other operational teams to ensure seamless Stay & Play resumes and other group communications to ensure Front Desk Call Center Golf Operations and other teams have accurate information regarding incoming groups; perform tee-sheet audits to verify reservations and pricing are entered correctly for operational and reporting an active on-site presence for assigned events as appropriate assisting with execution addressing client needs troubleshooting issues and helping ensure a successful experience from arrival through post-event follow-up to assess client satisfaction resolve outstanding matters and cultivate repeat and referral accurate and timely sales activity contracts event details account information forecasts client/prospect notes preferences and follow-up within applicable sales and event industry and competitive trends and recommend enhancements to golf packages event offerings sales practices and guest experiences to remain competitive and relevant in the in Sales and Revenue meetings identifying sales opportunities obstacles and competitive challenges and recommending strategies and practices to improve golf group sales will be the primary focus assist with corporate meetings social events association business and other group market segments including event detailing as business needs and sales priorities the Call Center/Front Desk throughout the year as business needs dictate including assisting with hotel golf and dining reservations and occasional hotel special projects and cross-departmental assignments particularly during the resorts off-season and assist other departments as needed at the direction of the FACTORSA genuine understanding of and passion for the game of golf is essential with the ability to enthusiastically and credibly sell the golf experience to prospective clients and Membership or experience within the golf industry is a organized and detail-oriented with the ability to understand each clients goals and translate them into a well-planned memorable golf and resort sales orientation with the drive to prospect close business achieve revenue goals and build long-term client verbal and written communication skills with a professional and engaging presence when working with clients guests Members and to manage multiple clients events deadlines and competing priorities while maintaining accuracy and strong client and operational needs identifies potential issues and takes initiative to solve problems before they impact the guest making decisions and responding calmly and professionally to changing circumstances during live to evaluate information from multiple sources identify key details and coordinate resources to achieve sales service and operational a strong sense of ownership and accountability carrying commitments through from the initial sale to successful event appropriate confidentiality and discretion with client associate and company in Microsoft Office and comfortable learning and utilizing sales event golf lodging and other resort technology systems.A dynamic and collaborative team player who is willing to step outside of traditional job responsibilities and assist throughout the resort as business needs and willing to work a schedule that reflects client and event needs including occasional early mornings evenings weekends and DEMANDSPrimarily an office-based position requiring prolonged sitting and computer standing and walking throughout the resort for site tours client meetings and event to navigate indoor and outdoor areas including golf courses event spaces and uneven -of events may require extended periods of standing and to occasionally lift and carry up to 25 to work outdoors in varying weather conditions as accommodations may be made to enable individuals with disabilities to perform the essential functions.