Sales Development Representative (Hybrid Waltham, MA Fort Collins, CO)

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

As a Sales Development Representative (SDR) youll be the first point of contact in our sales cycle responsible for inbound follow-up or outbound prospecting into partner ecosystems identifying qualified business opportunities and fueling the sales pipeline for our Indirect Sales team. Youll prospect into multi-domain and franchise organizations engaging decision-makers and influencers across various industries and geographies.

This role is ideal for a self-starter seeking a career in sales who thrives on cold outreach consistently exceeds activity goals and brings a blend of hustle curiosity and professionalism to every interaction.

Opportunity to earn $70K in annual On-Target-Earnings.

What Youll Do:

Inbound Lead Engagement

• Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone email and chat per Inbound SLAs.
• Qualify leads based on customer fit business needs and buying signals. Utilize CTCT Sales Methodology for effective discovery and qualification.
• Guide prospects through the early stages of their journey and deliver a positive first impression of Constant Contact.
• Coordinate and schedule meetings with Account Executives (AEs) to advance qualified leads through the sales funnel generating pipeline and revenue.
• Maintain a high speed-to-lead response time meeting team SLAs and actively monitor lead queues and routing.

Outbound Prospecting & Expansion

• For Outbound SDRs - Make a minimum of 75 outbound calls per day (while maintaining an omnichannel approach) to target accounts re-engagement lists and dormant customers. Inbound SDRs make a minimum of 50 calls daily.
• Clearly communicate the value of Constant Contacts platform.
• Overcome objections and build trust with prospects through consultative outreach.
• Meet or exceed team SLAs for leads greenfield and day-to-day responsibilities. Have minimal or no Overdue steps daily.

Sales Operations & Continuous Improvement

• Maintain meticulous CRM documentation that enables successful handoff and accurate pipeline forecasting.
• Leverage sales engagement platforms to optimize touch patterns experiment with messaging and increase conversion rates.
• Collaborate cross-functionally with marketing customer success and sales to provide feedback and enhance pipeline quality.
• Participate in weekly performance reviews with a growth mindsetidentifying trends diagnosing challenges and proposing strategic improvements.

Who You Are:

• 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment.
• Proven ability to generate and qualify leads through cold outreach.
• Entrepreneurial mindsetyoure excited to build new playbooks and go after untapped opportunities.
• Looking to kickstart a career in sales.
• Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams.
• Organized self-motivated and goal-oriented with a track record of hitting activity or meeting targets.
• Experience with Salesforce and engagement platforms such as Salesloft Outreach or Groove is a plus.
• Bonus: Familiarity with small business challenges and the digital marketing landscape.
• This is a hybrid (40 hr a week) role requiring a minimum of 3 days per week in our Waltham MA or Fort Collins CO office.

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

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