Sales Coordinator

Whats in it for you

• Flexible hours
• Get paid now with Pay Active
• Opportunity to help and support an older generation
• A career that gives back to the community
• Competitive Pay and Benefits
• 401(k) with a company match
• Paid time off
• Training opportunities
• Opportunity for internal growth
• Tuition and Certification Reimbursement
• Referral Bonuses
• Life 360
• Benefit Hub

Under the direction of the Senior Community Relations Manager this position will help advance the organizations brand buildawareness of Capri Communities and its mission and help buildoccupancy throughout the property. This is a highly interactive hands-on position which willinteract with all levels and programs within the community structure the residents we serve and communities in which we do business.

• Under the direction of the Community Relations Manager responsible for conducting callsto prospective residents and tours of the community to meet sales goals.
• Represent the community to referral sources and prospective residents and explain the benefits of residing at our community.
• Utilize software systems to maintain and keep currentnew and existing prospect leads. This includes maintaining the lead profilewith pertinent and applicable demographic information responsible party information and proper identification of qualified and non-qualified lead status. Ensure appropriate and timely next steps are establishedfor every active lead.
• Coordinate required forms and documentation to process resident applicant informationfinancial information and compilation of resident information file(s).
• Assists incoming residents with all facets of transition and move to the property.
• Coordinates the refurbishing cleaning and inspection of units prior to move in with theAED or housekeeping staff.
• Communicates incoming residents special needs or requirements to the nurse manager.
• Assists with the communitys occupancy goals as outlined in the community annual budget.
• Supports marketing team by assisting with tours telephone inquiries hosting functions and community outreach asdirected by the Community Relations Manager.
• Assists in the sales process with prospects. Assists in the production of reports as directed.
• Participates in the inquiry response rotation program.

• Attends all required training in-service and staff meetings.
• Strives to maintain a safe working environment through the prevention of accidents the preservation of equipment and theachievement of safe working practices.
• Understands and utilizes communication theorydemographic data and the psychology of buying services. Works to know our target market and what motivates them to want to move into ourproperties.

To perform this job successfully an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge skills and/orabilities required. Reasonable accommodations may be made to enable individualswithdisabilities to perform the essential functions.

To perform the job successfully an individual should demonstrate the following competencies to perform the essential functions of this position:

• Analytical-synthesizes complex or diverse information; collects and researches data; usesintuition and experience to complement data.
• Problem solving-identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
• Written and oral communication-speaks and writes clearly and informatively; edits workfor spelling and grammar; presents numerical data effectively. Clearly conveysinformation and ideas through a variety of media to individuals and groups in amanner that helps them understand and retain the message.
• Customer focus-makingcustomers and their needs a primary focus of his/her actions.
• Quality management-demonstrates accuracy and thoroughness.
• Business acumen-understands business implications of decisions.
• Cost consciousness-works within approved budget; develops and implements cost savingmeasures. Looks to improve processes and procedures to build efficiency.
• Ethics-works with integrity and ethically; upholds organizational values.
• Strategic thinking-develops strategies to achieve organizational goals; understandsorganizations strengths and weaknesses.

• High School Diploma or equivalent required
• Associate degree in marketing Communications or Public Relations or bachelors degree preferred.
• 2-4 years of experience in senior housing industry
• Excellent communication and customer service skills with the ability to multi-task in a fast-paced environment.
• Proficient with computers computer applications to include Microsoft Office Outlook and typing/keyboard skills.

Equal Opportunity Employer Statement

Capri Communities is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status.