Sales Coordinator — Collectibles Industry

Mascot Full-Time

Mascot is changing the way collectors dealers hobby shops and consignment sellers manage and sell their inventory. Mascot allows sellers to manage collectiblesincluding sports cards TCG/CCG comics sealed wax and moreand syndicate inventory across major marketplaces like eBay Whatnot TikTok Shop Shopify and others from one platform.

Were looking for an organized proactive Sales Coordinator to support Mascots growing sales efforts. This role will sit at the center of demo coordination prospect research scheduling list management and sales support while also assisting with targeted outbound outreach.

The Sales Coordinator will help keep Mascots sales process organized and moving efficiently.

A major part of the role will be coordinating and supporting product demosscheduling meetings preparing prospect information helping with follow-up and eventually becoming comfortable assisting with or conducting demos of the Mascot platform.

Youll also own much of the behind-the-scenes prospecting work including identifying potential customers building and maintaining call lists researching accounts organizing prospect data and making sure the team consistently has strong prospects to contact.

There will be an outbound component including calls and emails to prospective customers but this is not a traditional high-volume SDR role. The position is broader and focused on supporting the overall sales process.

• Coordinate and schedule product demos with prospective customers
• Help prepare for demos by researching prospects and understanding their businesses
• Assist with product demonstrations and become increasingly comfortable walking prospects through the Mascot platform
• Manage calendars scheduling confirmations and follow-ups surrounding demos
• Build organize clean and continuously improve prospect and call lists
• Research hobby shops card dealers breakers consignors collectors and high-volume marketplace sellers
• Identify new potential customers across the collectibles ecosystem
• Organize prospect information and maintain accurate CRM records
• Prioritize prospects based on business size marketplace activity and potential fit
• Support the sales team with account research and preparation before calls
• Conduct targeted outbound calls and emails to introduce Mascot and schedule appointments
• Follow up with prospects to help keep conversations and demos moving forward
• Use AI tools like ChatGPT and Claude to research prospects organize information and improve sales workflows
• Help identify ways to make prospecting scheduling and demo processes more efficient as Mascot grows

• Early-career candidate who is highly organized proactive and comfortable communicating with customers
• Strong attention to detail and ability to manage multiple conversations and schedules at once
• Comfortable speaking on the phone and interacting with prospective customers
• Ability to research companies and individuals and turn that information into organized prospect lists
• Strong written and verbal communication skills
• Comfortable learning new technology and eventually demonstrating software to customers
• Familiarity with Excel Google Sheets CRM systems or similar tools
• Comfortable using AI tools to research organize and work more efficiently
• Willingness to make outbound calls and emails when needed
• Ability to operate in a fast-moving environment where responsibilities may evolve
• Interest in sports sports cards collectibles ecommerce or online marketplaces is highly preferred

• Experience supporting a sales business development recruiting or customer-facing team
• Previous experience coordinating meetings or product demos
• Experience building prospect lists or conducting account research
• Familiarity with CRM or sales prospecting tools
• Personal experience buying or selling through eBay Whatnot Facebook Marketplace Shopify or similar platforms
• Knowledge of sports cards TCG memorabilia or the broader collectibles market

You keep the sales process organized and make it easier for the team to spend time having productive conversations with prospective customers.

Prospect lists are accurate and consistently refreshed demos are scheduled and prepared for follow-ups dont fall through the cracks and the team has the information it needs before speaking with a potential customer.

As you become more familiar with Mascot and the collectibles industry youll take on greater responsibility for prospect conversations demos and other parts of the customer acquisition process.

This is an opportunity to join a growing company at the intersection of technology ecommerce and collectibles. Youll gain exposure to sales customer acquisition product demos operations and the collectibles industry while having the opportunity to grow your responsibilities as Mascot scales.