Sales Associate
Job Location:
Larkspur, CA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We make objects for people who are curious about the world.
We make fountain pens notebooks watercolors leather goods house shoes sunglasses and other tools that help people think create travel and live with greater attention.
We believe the most important moments rarely begin with certainty. They begin with a question a blank page a wrong turn or a thought not yet fully formed.
To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments.
A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home.
As a Japanese company many of these rituals are inspired by Japanese life where simple acts are elevated through repetition attention and care.
Designed between Boston and Tokyo our products are developed with exceptional makers craftspeople and industrial designers around the world. We seek lasting materials enduring construction and timeless utilitynot because objects are meant to be admired but because they are meant to be used.
Our shops are found in some of the worlds great creative neighborhoods. More than stores they are places to discover tools exchange ideas attend workshops and spend time with others who share a love of making writing drawing and thoughtful living.
The best tools earn their place quietly and become more valuable with time.
Sales Associate Role Overview
As a Sales Associate at Topdrawer you are the face of our brandwelcoming customers sharing product stories and helping people find tools that inspire creativity and intentional living. You create an inviting thoughtful experience through exceptional service deep product knowledge and a genuine passion for design. Whether guiding someone through our notebook collection or helping them discover a new creative ritual you bring Topdrawers philosophy of quiet design to life.
- Deliver a warm educational and personalized customer experience
- Share product stories and rituals that reflect Topdrawers values
- Foster a welcoming and inspiring environment for customers and teammates
- Collaborate with peers and leadership to create a high-performing team culture
- Support the onboarding of new hires by modeling service standards
- Contribute to a positive inclusive and respectful workplace
- Assist with day-to-day operations including restocking visual displays and store upkeep
- Present merchandise in a way that highlights craftsmanship and design
- Support product launches and seasonal refreshes
- Meet or exceed personal and store-level sales goals
- Stay informed on product knowledge and promotions
- Uphold standards in service presentation and accuracy at the point of sale
- Enthusiastic about creativity craftsmanship and meaningful products
- Friendly dependable and energized by connecting with people
- Curious and coachable with a desire to grow your skills and contribute to the team
- Detail-oriented with a natural sense of style and storytelling
- Excited to be part of a mission-driven brand focused on intentional living and lasting quality
Benefits Part-Time:
Part-time (hourly)
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Topdrawer is an Equal Opportunity Employerandis proud to promote equal opportunity for all applicants without regard to race color religion sex sexual orientation national origin age disability military status or any other applicable legally protected characteristic.
Physical Requirements:This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs.Reasonable accommodations will be madeto enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process please contact.
Topdrawerwill consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.
Required Experience:
IC
