Sales Associate Internal Applicants Only

Lets do great things together!

About Moda
Founded in Oregon in 1955 Moda is proud to be a company of real people committed to quality. Today like then were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.

Position Summary
This is a full-time hybrid position based in Portland Oregon. The Sales Associate is responsible for representing selling and servicing Moda Healths Individual Medical Dental and Medicare Supplement insurance products. This role directly supports the Individual and Medicare Supplement Sales Executives with administrative operational and strategic responsibilities. Key responsibilities include engaging with potential and existing clients through inbound and outbound calls providing expert advice and facilitating the enrollment process across multiple states where Moda operates. The objective of this role is to contribute to the financial and membership growth of Moda Health and its affiliates.

Pay Range
$45511.22 -$56894.29salary (depending on experience)
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page linked below to be considered for this position.

Dental Vision Pharmacy Life & Disability

Required Skills Experience & Education:

• College degree preferred or 2 years experience in health insurance employee benefits/administration or sales and account management.
• Maintain current Alaska Oregon Texas and Idaho health insurance licenses.
• Maintain a valid drivers license and ability to travel on business including overnight.
• Ability to handle a pushcart/hand truck and lift boxes up to 40 and out of a vehicle.
• Strong sales and presentation skills; ability to communicate effectively both verbally and in writing.
• Knowledge of medical pharmacy and dental insurance as it relates to contracts and state/federal law.
• Knowledge of enrollment and eligibility systems claims processing billing and customer service functions.
• Knowledge of the competitive landscape market position and plan differentiators.
• Consultative approach to building long-term relationships with brokers and customers with the ability to interact effectively to retain membership and sell new business.
• Self-motivated with the ability to work independently with minimal supervision.
• Professional appearance and demeanor in all internal and external interactions.

Primary Functions:

• Handle inbound calls from current and prospective clients answering questions educating on product offerings and completing enrollments.
• Conduct track and report monthly outbound calls to prospective clients and existing members advising on plan options and Medicare Supplement continuation coverage.
• Support the Individual and Medicare Supplement Sales Executives with administrative tasks requests and projects.
• Assess client needs recommend suitable Moda plans and process enrollment applications for Individual and Medicare products.
• Fulfill supply requests for all product lines across all states.
• Manage the Internal Sales inbox and voicemail follow-ups in a timely manner.
• Provide back-up to the Sales & Account Services department including cross-selling Individual and Medicare products.
• Participate in initiatives to improve the Individual and Medicare Supplement member experience.
• Review incomplete web enrollment applications and conduct outreach to members.
• Represent Moda at trainings producer and Medicare certification events community education brand awareness events and wellness fairs.
• Create presentations organize meetings and coordinate events including handouts slides and packets; track attendance establish follow-up processes and report results.
• Other duties as assigned.

Working Conditions &Contact with Others

• Office environment with extensive close PC and keyboard use constant sitting and frequent phone communication. Must be able to navigate multiple computer screens. A reliable high-speed hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek including evenings and occasional weekends may be required during peak periods such as annual and open enrollment (October-February). Established work hours due to business need (core hours: 7:30 a.m.-5:30 p.m.).
• Internally with multiple departments and externally with customers.

Together we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race religion color age sex sexual orientation national origin marital status disability veteran status or any other status protected by law. This is applicable to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absences compensation and training.

For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our email.

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