Sales Assistant Client Coordinator
Sylvania, OH - USA
Job Summary
Sales Assistant I Client Coordinator
Are you great with people ridiculously organized. and used to working in a fast-paced environment where youre constantly juggling multiple things at once Were looking for a Sales Assistant I Client Coordinator to work alongside one Of Our high-volume Sales Consultants at Dave White Chevrolet. This is NOT a traditional automotive sales fact previous car sales experience is not necessary or preferred. Were looking for someone with personality hustle organization and great people skills. A successful bartender server hospitality professional or experienced BDC representative could be an ideal fit.
What Youll Do:
Youll work directly alongside a high-volume Sales Consultant to help manage a growing customer base and create an exceptional experience from the first inquiry through delivery and beyond.
Daily responsibilities may include;
- Responding to customers by phone text email and social media
- Following up with new and existing customers
- Making outbound calls and helping schedule appointments
- Confirming appointments and following up with missed appointments
- Managing customer follow-up and tasks within ourCRM
- Keeping detailed and accurate customer notes
- Sending vehicle information photos videos. CARFAX reports and inventory links
- Gathering trade-in information such asVIN mileage payoff and photos
- Helping locate and prepare vehicles for appointments and test drives
- Coordinating with management finance service and detail
- Assisting with sold vehicle and delivery preparation
- Helping customers with OnStar MyChevrolet and GM Rewards
- Sending post-sale follow-ups and review requests
- Following up with previous customers for birthdays purchase anniversaries referrals and future vehicle needs
- Assisting with Facebook Marketplace inquiries and inventory activity daily
- Keeping the day organized when multiple customers appointments and deals are happening at once
- Marketing the associate and inventory
Who Were Looking For:
- LOVE talking to people and can build rapport quickly
- Have experiencebar-tending serving working in hospitality BDCor another fast-paced customer-facing position
- Can juggle 10 things at once without losing track Of the details
- Naturally work with a sense of urgency
- Are confident on the phone
- Communicate well through text and email
- Are organized and consistent with follow-up
- Are comfortable with computers and learning new technology
- Are dependable and punctual
- Are coachable and willing to learn*
- Can stay positive and composed when things get BUSY
- Enjoy working as part of a team
- Want a position where your effort directly contributes to results
Experience:
Automotive sales experience is NOT required. We are especially interested in candidates with backgrounds such as:
- Bartending
- Serving
- Hospitality
- AutomotiveBDC
- Appointment setting
- Customer service
- High-volume reception/customer coordination
We can teach you the automotive side. Were looking for someone who already has the personality work ethic communication skills and ability to hustle.
What This Position Is NOT:
This is not a position where you sit at a desk waiting for someone to give you your next task. It is also not a traditional commissioned floor-sales position. Youll be working alongside an established Sales Consultant and helping manage a high volume Of customers appointments follow-up deliveries and daily activity. The right person will become an important part of growing an already successful book Of business.
Why This Position Is Different
Youll get to be involved in the excitement of automotive sales without having to build a customer base from scratch. Every day will be different. One minute you may be confirmingtomorrows appointments the next youre getting a vehicle ready for a customer answering a Marketplace inquiry helping with a delivery or tracking down information for a deal. If you thrive in organized chaos love people and are the person at your current job who somehow keeps everything moving when everyone else is slammed we want to talk to you!
The Place To Go Is Alexis & Monroe Dave White Chevrolet!
Required Experience:
IC
About Company
At White Family Dealerships, we believe our employees make our customers and dealership successful! In business since 1968, our team has continued to grow while...