Sales and Operations Specialist

The Sales & Operations Specialist is responsible for supporting daily sales activities and operational processes to ensure efficient business operations and an exceptional customer experience. This role serves as a key liaison between customers sales and internal departments by coordinating orders maintaining accurate records resolving inquiries and contributing to process improvements. The ideal candidate is organized detail-oriented and capable of managing multiple priorities in a fast-paced environment.

• Support daily sales and operational activities to ensure seamless business operations.
• Respond to customer inquiries professionally via email phone and other communication channels.
• Process customer orders quotations invoices and related documentation accurately.
• Maintain and update customer information sales records and CRM databases.
• Coordinate with internal departments to ensure timely order fulfillment and services

• High school diploma or Bachelors degree in Business Administration Marketing Operations Management or a related field.
• Experience in sales support operations customer service or a related role is preferred.
• Excellent written and verbal communication skills.
• Strong organizational analytical and time management abilities.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong problem-solving skills and a customer-focused approach.

• Customer relationship management
• Sales support and coordination
• Operational planning and organization
• Data entry and reporting.