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Sales Advisor


Job Location:

Chelsea, MI - USA

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (24 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Schedule: Exempt min 40 hours per week Monday-Friday 8am-5pm May require some flexibility with events/expos
Department: Chelsea Retirement Community Chelsea MI


What Youll Do:
As a Sales Advisor you will play an important role in helping prospective residents and families explore senior living options and feel supported throughout the decision-making this role youll respond to inquiries provide community tours build relationships with prospective residents and families and support the admissions and move-in process from initial contact through placement.
This position is a great fit for someone who enjoys relationship-based sales hospitality and helping older adults and their families navigate important life transitions. The ideal candidate is proactive detail-oriented comfortable using CRM systems and other technology and able to provide a welcoming professional experience while supporting occupancy goals across senior living services including Independent Living Assisted Living and Memory Care.


Key Responsibilities

  • Respond to prospective resident and family inquiries in a timely professional and welcoming manner
  • Serve as an initial point of contact for sales-related questions including availability services rates move-in process and general community information
  • Schedule appointments coordinate site visits and provide community tours for prospective residents families and guests
  • Build relationships with prospective residents and families to understand their needs preferences and timeline
  • Share brochures applications and other information with individuals interested in the community
  • Support proactive sales efforts through follow-up calls outreach CRM updates and ongoing communication with prospects
  • Assist residents and families during transitions by providing information on available living options and next steps
  • Coordinate aspects of the admissions and move-in process for new residents
  • Receive applications collect required information and assist with completion of admission paperwork
  • Partner with appropriate team members to support review approval and placement decisions
  • Contact individuals on the waitlist when openings become available and determine continued interest
  • Process deposits and maintain accurate records related to new sales and move-ins
  • Maintain accurate prospect resident and referral information in the CRM system
  • Prepare and maintain daily weekly and other sales-related reports as directed
  • Assist with planning and supporting special events tours and hospitality-related activities for prospective residents and guests
  • Maintain organized files records work areas and follow-up documentation
  • Provide excellent customer service while representing the community in a positive and professional manner
  • Collaborate with Sales Marketing Operations Clinical and other community team members to support a smooth experience for prospects and new residents

The above is a summary of the position it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills Knowledge and Expertise

  • Bachelors degree from an accredited college or university required; a combination of related education and experience in sales and/or senior living may be considered
  • Minimum of two years of experience working with older adults or the elderly population
  • Previous experience in sales admissions senior living healthcare housing hospitality or a related field preferred
  • Minimum of three years of experience in senior housing sales and admissions preferred
  • Previous life lease sales experience preferred
  • Strong communication and relationship-building skills with the ability to engage prospective residents and families
  • Strong computer CRM and data entry skills
  • Detail-oriented with the ability to manage follow-up documentation reporting and multiple priorities
  • Ability to lift and move objects weighing up to 35 pounds without assistance

Benefits

  • Generous 6 weeks of Flexible time off per yearplus paid holidays on top of that.
  • Competitive Benefits for Full-Time Team Members Enjoy Medical Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
  • Retirement Savings Plan Secure your future with employer contributions.
  • Daily Pay Instantly transfer your daily earnings.
  • Team Member Referral Bonus Program Earn $500 when you bring great people to our team!
  • Career Growth & Development Advance your career with tuition assistance and school scholarships up to $3000 per semester.
  • Wellness Program & Reimbursement Prioritize your health and well-being reimbursed 120 a year!
  • Mileage Reimbursement Offered for work-related travel.

ACCESSIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability please contact us at

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability or genetics in accordance with applicable federal state and local laws.

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Required Experience:

Unclear Seniority