Sales Account Manager

GovDeals is transforming how government and public-sector organizations sell surplus and seized assetsand were looking for a driven relationship-focused Account Manager to help power that this role youll serve as a trusted partner to government clients guiding them through the successful use of our leading online auction platform while helping them maximize value efficiency and results.

As a key member of our client-facing team youll manage and grow an assigned portfolio of government accounts delivering hands-on training ongoing support and strategic guidance both remotely and onsite. Youll collaborate closely with sales and client service leaders to expand client utilization protect existing relationships and identify opportunities to re-engage inactive accounts. With significant travel and direct client interaction this role is ideal for a self-starter who enjoys being in the field building long-term partnerships and making a measurable impact.

• Serve as the primary point of contact for an assigned portfolio of government and publicsector clients delivering exceptional service strategic guidance and ongoing support to ensure long-term success and retention.
• Provide comprehensive training and onboardingonsite and remotelyvia phone email and virtual platforms to ensure clients are confident and effective in using the GovDeals auction marketplace.
• Drive increased client utilization and performance through regular follow-ups proactive outreach and consultative recommendations that help clients maximize auction outcomes and revenue.
• Collaborate closely with Territory Business Development Manager to support new client acquisition strengthen existing relationships and proactively defend accounts against competitive threats
• Represent GovDeals at conferences trade shows and industry events engaging with current and prospective clients and reinforcing GovDeals position as a trusted leader in government asset disposition.
• Deliver hands-on in-field client support including asset cataloging gathering detailed descriptions and photographing items across a variety of indoor and outdoor environments and weather conditions.
• Monitor and review client auction listings to ensure high-quality asset presentation compliance with best practices and adherence to sound auction standards that protect both client interests and the GovDeals brand.
• Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth.
• Present to prospective clients as needed clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency efficiency and revenue generation for public agencies.
• Act as a professional ambassador for GovDeals consistently demonstrating integrity responsiveness and expertise when interacting with government entities and the public sector.

Education/ Experience:

• Associates degree preferred. Prior coursework or experience related to business public administration sales or customer service is a plus
• Minimum of 1 years of hands-on experience in account management customer success client services or a related client-facing role preferably within a technology-enabled or service-based environment.
• Experience working with government agencies municipalities school districts or other public-sector organizations is strongly preferred with an understanding of their processes compliance considerations and stakeholder dynamics.
• Prior experience in a role requiring frequent travel onsite client engagement or field-based support is highly desirable.

Skills and Ability:

• Strong ability to build maintain and grow long-term relationships with government and public-sector clients through trust responsiveness and consultative engagement.
• Excellent written and verbal communication skills with the ability to deliver effective training conduct professional presentations and clearly articulate platform value to diverse audiences.
• Experience managing an assigned book of business identifying growth opportunities increasing utilization and re-engaging inactive or underperforming accounts.
• Ability to work collaboratively with sales and internal partners to support new client acquisition protect existing accounts and deliver a seamless client experience.
• Comfortable using web-based platforms online marketplaces CRM systems and standard business software including email word processing spreadsheets and internet tools.
• Strong eye for detail when reviewing auction listings asset descriptions and images to ensure accuracy quality standards and best practices are met.
• Highly self-motivated with the ability to manage a remote workload prioritize competing demands and maintain productivity with minimal supervision.
• Capable of providing hands-on assistance including asset cataloging gathering descriptions and photographing items in indoor and outdoor environments and varying weather conditions.
• Willing and able to travel approximately 60% of the time within the assigned territory to support client needs and attend industry events.
• Comfortable navigating changing client needs environments and priorities while maintaining a solution-oriented service-focused approach.
• Demonstrates professionalism credibility and sound judgment when interacting with government entities public-sector stakeholders and the general public.

Work Conditions/ Physical Demands:

• Must maintain a valid drivers license an acceptable driving record and reliable transportation to support regular field travel onsite client meetings presentations training sessions and territory development activities.
• This is a remote field-based position requiring a professional quiet and distraction-free workspace with reliable high-speed internet and cellular service to conduct virtual meetings manage CRM activity and support timely client communication.
• Must be able to travel frequently throughout the assigned territory including to government facilities municipal yards warehouses auction sites and other client locations that may involve indoor and outdoor environments varying weather conditions uneven surfaces stairs and extended periods of standing or walking.
• Must be able to operate standard office and mobile technology transport a laptop and presentation materials and communicate effectively by phone video email and in-person with internal teams and public-sector clients.

Travel:

• Extensive travel is required and may include frequent overnight stays and extended periods away from the primary work location (50% or more).

Pay & Benefits:

Compensation is determined by various factors such as location education knowledge skills competencies and experience as well as internal and external equity and organizational needs.

In addition to base pay this role is eligible for other compensation such as commission.

The salary range for this position is $70100 to $87600 annually. The variable pay includes commission which is based on sales. The posted range reflects our national average range for the job. We may ultimately pay more or less than the published range based on the factors mentioned above. This range may be modified in the future.

At Liquidity Services we provide a comprehensive benefits package that supports our employees well-being and provides growth opportunities and career development. Our offerings include:

• Competitive wages
• Healthcare (medical dental vision prescription drugs FSAs)
• 401(k) plan
• Paid time off (PTO) and holidays
• Paid parental leave
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and tuition assistance
  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.