Rural Resource Specialist, PAV

About the role

The Rural Resource Specialist focuses mainly on assisting with the successful transition to/with necessary housing for these veterans and their families. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others thrives on successfully facilitating processes works at a faster-than-average pace is extremely disciplined detail-oriented and results-oriented sets high standards for self and others and demonstrates top-notch planning and coaching skills.

Location: Sierra Vista AZ

Responsibilities

DUTIES AND RESPONSIBLITIES(Work assignments may vary depending on the departments needs and will be communicated to the applicant or incumbent by leadership):

Caseload Responsibilities

• Conducts intake/eligibility meeting and completes eligibility forms to determine eligibility based on need and program requirement
• Develops a housing service plan with participants and enters all information in program database.
• Assists participants in identifying applying for and moving into permanent housing.
• Works with PAV Co-Director to verify determination of services and communicates approvals and all follow-up with the participant.
• Continues to follow up with participants as needed and continues to conduct ongoing assessment on a periodic basis as per program guidelines including 90-day re-certifications.
• Communicates/coordinates with participants other service providers as applicable on a regular basis.
• Assists with any applications for mainstream benefits status of application and benefits received. This can include attending meetings as an advocate for the participant.
• Contacts participant and conducts a process for participant exit when services are complete.
• Ensures that 85% of Rapid Rehousing and 95% of Prevention households served exit with permanent housing.
• Completes monthly reports on status of participants on caseload.
• Registers all veteran participants for the SSVF satisfaction survey.
• Participates in VA and HMIS training and other agency trainings as requested.
• Participates in monitoring and evaluation activities including record reviews.

Other Responsibilities

• Ensures that participant files are properly maintained meeting grant and confidentiality requirements.
• Maintains a 95% accuracy rate on data entry and file audits.
• Ensures confidentiality of participant information.
• Maintains statistical data as required by grant funding sources.
• Adheres to all contractual agreements related to resource and case management services.
• Attends meetings with partnering agencies as scheduled.
• Attends agency meetings as required such as All Staff and quarterly resource specialist meetings.
• Performs other related duties as requested/assigned by leadership.
• Demonstrates adherence to Primaveras guiding principles of integrity respect accountability compassion and leadership.
• Other duties as assigned by leadership

Qualifications

KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of issues facing veterans and people that are low income/homeless including housing employment mental and physical health.
• Strong interviewing and assessment skills.
• Ability to work effectively with program participants the public staff and volunteers.
• Ability to communicate effectively and accurately orally and in writing.
• Proficiency with office computer systems and software including Microsoft Windows Outlook Word Excel and a web-based database.
• Ability to function with minimal supervision.
• Ability to accurately track information and services in HMIS.

MINIMUM QUALIFICATIONS

• Bachelors degree in Social Work or related field
• Minimum of three years of work experience in social services program providing case management services
• One-year experience working with people who are low income or homeless and/or veterans
• Note: A combination of relevant education and professional experience may be considered in lieu of degree.
• First Aid/CPR certification or ability to obtain
• Level 1 fingerprint clearance card or ability to obtain
• Background checks
• Must have reliable transportation a valid drivers license a clean driving record and proof of insurance coverage

PREFERRED QUALIFICATIONS

• Military veteran or veteran family member
• One-year experience working in the multi- family housing field
• Bilingual (English/Spanish)
• Experience conducting home visits
• Experience working in a program providing rent assistance.
• One-year experience and demonstrated proficiency with web-based database program(s).

PHYSICAL ENVIRONMENT/CONDITIONS

• Office environment with moderate office noise levels.
• Ability to meet with participants in office setting and facilitate deskwork processes on full workday basis.
• Visual acuity and hand dexterity to discern information complete records and reports and data enter information into computer systems.
• Ability to lift 25 pounds
• Ability to travel to other locations as needed for outreach to property managers meetings events etc.

Contacts

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Required Experience:

IC