Runner The Café

• Support Servers and the Front of House team in delivering a seamless welcoming and efficient dining experience. 
• Deliver food orders from the kitchen to guests promptly and accurately while maintaining presentation temperature quality and timing standards. 
• Verify food orders for accuracy completeness appropriate accompaniments and special requests prior to delivery. 
• Maintain knowledge of The Café menu including ingredients allergens preparation methods garnishes and daily offerings. 
• Understand the culinary philosophy and New Orleans influences represented by Chef Emeril Lagasse at The Café. 
• Communicate special requests dietary restrictions allergies and modifications accurately between Culinary and Front of House teams. 
• Assist with food and beverage service while maintaining established service standards. 
• Anticipate guest needs and respond promptly and professionally to guest requests. 
• Assist Servers with pre-bussing clearing resetting and maintaining tables. 
• Safely transport food beverages dishes glassware utensils trays and service equipment throughout operational areas. 
• Maintain cleanliness organization and appropriate stock levels at expo areas service stations dining areas and back-of-house pathways. 
• Communicate effectively with Servers Culinary Stewarding Host and other Food & Beverage colleagues. 
• Assist with VIP experiences special events and high-volume periods as assigned. 
• Maintain familiarity with Fairmont New Orleans amenities services outlets and events. 
• Follow all food safety sanitation health and workplace safety policies and procedures. 
• Maintain a polished and professional appearance consistent with Fairmont New Orleans standards. 
• Assist with opening and closing duties stocking cleaning and side work. 
• Demonstrate teamwork professionalism and a genuine commitment to guest satisfaction. 
• Uphold the culinary and hospitality standards associated with Chef Emeril Lagasse and Fairmont New Orleans. 
• Perform additional duties as assigned. 

Qualifications :

• Previous restaurant food runner busperson café banquet hospitality or guest service experience preferred. 
• Luxury hotel or upscale dining experience is an asset. 
• Passion for food beverage hospitality and creating memorable guest experiences. 
• Strong communication and teamwork skills. 
• Excellent attention to detail and organizational abilities. 
• Ability to work efficiently in a fast-paced environment. 
• Ability to remain professional and composed during high-volume service. 
• Positive attitude with a willingness to learn and grow. 
• Professional appearance and polished demeanor required. 
• Ability to follow instructions and operational procedures consistently. 
• Ability to work flexible schedules including mornings evenings weekends holidays and extended shifts. 
• Must be legally authorized to work in the United States. 
• Must possess or be able to obtain required Louisiana food safety certifications. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time