Room Attendant (Full Time & Part Time)
Norfolk, MA - USA
Job Summary
Position Summary
As a Room Attendant you are responsible for cleaning guest rooms and other public areas to uphold the hotels service standards. You are a team player who is dedicated to completing all job functions while maintaining excellent guest service and positive coworker interactions. The Room Attendant/Housekeeper should enthusiastically carry out all instructions from supervisors and follow safety procedures to provide the most enjoyable guest experience.
Essential Functions
- Clean and prepare guest rooms by properly making beds restocking supplies replacing linens and towels and ensuring bathrooms and amenities meet hotel standards.
- Vacuum mop dust and sanitize all surfaces and floors including walls windows fixtures furniture and sliding doors using proper cleaning chemicals per OSHA guidelines.
- Maintain cleanliness sanitation and organization of assigned areas including guest rooms hallways stairwells vending areas foyers and linen closets.
- Stock and manage housekeeping cart with necessary supplies tools and linen throughout the shift; return and restock at end of day.
- Complete deep cleaning and scheduled projects to uphold cleanliness and presentation standards in rooms and public areas.
- Report maintenance issues and remove unneeded room items (e.g. rollaways cribs) as needed; turn in lost and found items to the supervisor.
- Respond promptly and professionally to guest requests anticipating needs and delivering high-quality service.
- Follow all safety security and hotel procedures while working efficiently with other departments and adhering to attendance and reliability standards.
- Maintain knowledge of and comply with departmental policies service procedures 4 Keys service standards and safety and security procedures.
- Perform all additional duties as assigned by management.
Skills and Abilities
- Understand and align with the mission vision and goals of the hotel.
- Prioritize tasks work efficiently with limited supervision and manage multiple tasks with attention to detail speed and accuracy.
- Communicate effectively in the primary workplace language demonstrating excellent communication follow-up and organizational skills.
- Work well under pressure and in challenging conditions using good judgment to resolve problems follow directions and collaborate effectively as part of a team.
Pay: The rate of pay for this position is $16
Physical Requirements & Working Conditions:
The minimum physical requirements for this position include but are not limited to:
Flexible and long hours sometimes required
Must be able to lift and/or carry up to 50 pounds
Ability to hear understand and communicate orally and in writing to communicate with staff vendors and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist push and pull stoop and kneel
Disclaimer
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract express implied or otherwise and does not alter the at will employment relationship of the employer or employee. Management reserves the right to change modify and/or alter any of the duties listed to meet business needs.
Reasonable Accommodation Statement
To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability please contact:
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth breastfeeding and related medical conditions) sexual orientation gender identity or expression national origin ancestry age disability (physical or mental) medical condition genetic information marital status military or veteran status or any other characteristic protected by applicable federal state or local law. We are committed to complying with
the California Fair Employment and Housing Act (FEHA) Title VII of the Civil Rights Act the Americans with Disabilities Act (ADA) and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Peregrine Hospitality participates in E-Verify. Upon hire your employment will be contingent on proof of identity and eligibility to work in the United States which will be confirmed through the federal E-Verify system.
Required Experience:
IC
About Company
Discover top-notch hotel and resort management services with Peregrine Hospitality. We deliver exceptional hospitality solutions to enhance guest experiences and property value.