Behavioral Health RN Embedded Care Coordinator Foundation Collaborative Care Full Time Foundation Medical Partners

Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering high-quality compassionate care close to home. Anchored by Southern New Hampshire Medical Center a 188-bed DNV-accredited hospital in downtown Nashua with a Level III Trauma Center and Level II Special Care Nursery we are proud to be a five-time Magnet-designated organization for nursing excellence.

Our system includes over 500 providers across Foundation Medical Partners and affiliated practices. Foundation Medical Partners our multi-specialty group spans 70 locations across southern New Hampshire and northern Massachusetts delivering coordinated patient-centered care to thousands each year.

The RN Embedded Care Coordinator Behavioral Health serves as a vital member of Foundation Counseling & Wellness coordinating care and supporting patients seeking behavioral health services. This role partners closely with providers patients families and community organizations to ensure timely access to care effective care transitions and a seamless patient experience.

Using strong clinical judgment and a patient-centered approach the RN Embedded Care Coordinator helps patients navigate behavioral health resources supports care planning assesses urgent needs and connects patients with the appropriate level of care both within Southern New Hampshire Health and throughout the community.

• Coordinate care for patients referred to behavioral health services ensuring timely access to appropriate providers and resources
• Conduct patient assessments and apply the nursing process in person via telephone triage and through telehealth platforms
• Assess crisis situations and facilitate appropriate interventions referrals and follow-up care
• Serve as a liaison between patients providers community agencies and health system partners to support continuity of care
• Maintain knowledge of behavioral health and social service resources throughout Greater Nashua and Southern New Hampshire connecting patients with long-term community support when needed
• Support care coordination activities including patient screenings prescription refill workflows prior authorizations and controlled substance agreement tracking
• Assist patients in understanding insurance benefits coverage limitations copayments deductibles and financial policies
• Promote patient safety quality outcomes access to care and patient satisfaction through collaborative care management practices
• Utilize Epic and other clinical systems to document care track patient needs and support evolving behavioral health initiatives

Minimum Qualifications

• Associate Degree in Nursing (ASN) from an accredited nursing program
• Current Registered Nurse (RN) license in the State of New Hampshire
• Current BLS/CPR certification
• Two (2) years of professional nursing experience in a relevant clinical specialty
• Behavioral Health Experience

Preferred Qualifications

• Bachelors degree in Nursing Psychology Sociology Human Services or a related field
• Experience in ambulatory care behavioral health care coordination case management or population health
• Certification in Ambulatory Care Nursing (RN-BC) Care Coordination (CCTM) or a related specialty certification

Key Skills & Attributes

• Strong assessment and clinical decision-making skills including the ability to recognize and respond to behavioral health crises
• Excellent communication relationship-building and conflict resolution abilities
• Compassionate patient-centered approach to supporting individuals with behavioral health needs
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while collaborating effectively with interdisciplinary teams and community partners
• Proficiency with EMR systems including Epic and Microsoft Office applications

• Health dental prescription and vision coverage for full-time & part-time employees
• Short-term and long-term disability life and pet insurance
• Tuition reimbursement
• Nursing Student Loan Paydown Program
• 403(b) retirement savings plan with company match
• Continuous earned time accrual