RN Case Manager (PRN)

Working title:PRNRegistered Nurse Case Manager

Classification title:Registered Nurse

Division:Client Health Services

Program:Family Health Services

Reports to:WIC/FHSProgram Manager 1

FLSA status:Non-Exempt: PRN (as needed)

Wage Range: $34.52 to $50.04 hourly including 10% PRN Premium; based on number of years of transferrable experience and internal equity

Serving the Yellowstone County community and south-central Montana for nearly 50 years RiverStone Health is an essential provider of personal and public health services. Health Education Leadership and Protection HELP is what we do. From medical dental and behavioral healthcare; home care and hospice; public health services like immunizations WIC health promotion and restaurant inspections; and educating the next generation of health professionals our expertise spans all ages and stages of life. Underlying principles of access affordability compassion and quality in all interactions RiverStone Health improves life health and safety for all of the communities we serve.

Family Health Services (FHS) programsare available to pregnantpeople families with infants pre-school age children and childrenup to the age of 18with special healthcare needs.â Alone or in combination a team of nurses and resource workers help families to reach their goals to improve their familys life health and is a grant fundedprogram which issubject to annual renewal.

KidsFirst Registered Nurse Case ManagerservesYellowstone Countychildren and their fosterfamilies in Yellowstone County. The programstrives to providecoordinated care to work with all systems that impact children in foster care including but not limited to the foster care system physical and behavioral healthcare and families or caregivers to ensure the healthcare needs of children in foster care are met.

Nursing Services 60%

• Welcomesclient/family establishes rapport and answers any questions regarding treatments immunizations beneficial health practices disease prevention or care plans. Responds toclientsquestions and comments in a courteous and timely manner. Accommodates language or literacy barriers and special needs ofclients/caregiversto make them feel comfortable and informed about procedures.
• Provides case management and health education services toclientsand their families in the community their homes personal care homes or specialized programs.
• Makes initialclientevaluation visit and assessment including takingclientmedical histories. Performs regular follow-up assessments ofclients status and adjusts treatments as necessary. Maintains documentation such as clinical and progress notes vaccine records treatment plans and maintains other appropriate records.
• Informs the primary medical provider of any changes inclientscondition or needs and coordinates any modifications in treatment with other appropriate personnel.
• Assesses and determines the physical social and environmental needs of clients and develops a plan of treatment with other team members.
• Provides skilled comprehensive nursingassessment and facilitateshealth care plansaccess toimmunizations and treatments forclients.
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interagency operations and activities. Participate in program quality improvement projects.
• Keeps immediate supervisor and designated others accurately informed concerning work progress including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attends meetings conferences workshops and training sessions and reviews publications and audio-visual materials to become and remain current on principles practices and new developments in assigned work areas.
• Uses skilled nursingservicesto meetrequirementsof Public Health activitiesasneeded.

KidsFirstServices 35%

• Conducts unaccompanied home visits at client/family residences foster homes or other public settings.
• Provides on-going emotional support and acts as an advocate for clients with other community support services and organizations.
• Assesses and determines the physical social and environmental needs of clients.
• Develops a plan of treatment with other team members.
• Completesinitialclientevaluation visit and assessment includingobtainingclientmedical histories.
• Prepares clinical and progress notes and maintains other appropriate records.
• Coordinates theagencysservices with those of other community agencies and makes appropriate referrals.
• Acts as liaison betweenclientand other agencies whenclientis referred elsewhere.
• Companycellphone will be provided for client communication purposes.

• Perform other duties as assigned in support of the organizations mission and goals.

Minimum Qualifications

• Active Registered Nurse license.
• 3-5 yearsexperiencein patient care.
• Certification by the American Heart Association (AHA) for Basic Life Support (BLS)
• Any combination of experience and training which provide the equivalent scope of knowledge skills and abilities necessary to perform the work.

• Bachelors degree in nursing
• Maternal or child health experience
• Experience working with underserved populations

• Current license as a Registered Nurse in the State of Montana
• Valid State of Montana Drivers License and vehicle insurance
• BLS Certificate

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.
• Thorough knowledge of nursing techniques and their relation to medical and surgical practice.
• Knowledge of public health principles and practices preventive measures and knowledge of community resources.
• Knowledge of the skills necessary to provide care appropriate toclientsserved.
• Knowledge and understanding of protected sensitiveclienthealth information (HIPAA) and confidentiality.
• Strong communication and listening skills.
• Ability to work independently to meet needs of clients.
• Ability to work collaboratively and maintain a positive work environment.

• Doing things right the first time
• Making people feel welcome
• Showing respect for each customer
• Anticipating customer needs and concerns
• Keeping customers informed
• Helping and going the extra mile
• Responding quickly
• Protecting privacy and confidentiality
• Demonstrating proper telephone etiquette
• Taking responsibility for handling complaints
• Being professional
• Taking ownership of your attitude toward Service Excellence.

• None

• Work is 75% performed in the home and community setting.
• Travel is required to client homes or community settings.
• Sitting standing and bending will be required.
• Ability to lift 25 pounds on regular basis.
• Create and maintain a safe/secure working environment by adhering to safety security and health requirements. Integrates injury illness and loss prevention into job activities by attending any necessary training and implementing best practices.

• Works under the direction oftheProgram Manager and Client Health Services Nursing Director. Work is structured by public health regulations and established nursing practices. The position makes independent professional judgements regardingclient health. Decisions directly affect the quality of services provided to the public.

• Daily written and verbal communication with clients and other RiverStone Health staff.
• Work directly with other team members to provide quality customer service forclientsand customers.
• Workswith community agencies to connect clients with resources.

• None

Required Experience:

Manager