Risk Manager

Betterment is a leading technology-driven financial services company that offers investing savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission to empower people to build wealth with confidence and ease. Were headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office with no required office days during the summer and winter holidays).

This role sits on our Risk Management team a small second line-of-defense (2LOD) function responsible for enterprise risk management (ERM) and effective challenge across operational risks such as third-party risk fraud and identity theft operational errors and business continuity. The team partners closely with Engineering and with other risk disciplines including Security Compliance Legal and Operations.

As a Risk Manager you will own a portfolio of risk processes perform risk assessments and consult with management to keep our risk posture strong as the business grows. You will use AI and automation tools throughout your work to build context quickly analyze data and communicate risk clearly.

This role is based out of our NYC office. Below weve reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location experience and performance. The range listed is just one component of Betterments total compensation package for employees.

• New York City: $140000-$155000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

• Own a portfolio of risk processes end to end where success comes from a high degree of ownership over outcomes.
• Proactively monitor risks related to third-party vendors.
• Follow up on open issues to drive management attention and timely remediation.
• Provide effective challenge feedback to product managers on new products and features.
• Operate and monitor the results of control testing and monitoring processes.
• Run SQL queries and reports using AI tools for efficiency and automation.
• Document complex business processes.
• Provide evidence to auditors and examiners.
• Partner across the second line and with Engineering Security Compliance Legal and Operations to assess and communicate risk in a way that earns buy-in.

• 4 years of experience in financial services with exposure to one or more operational risk areas for example third-party risk fraud incident management identity theft records retention audit fieldwork and reporting and/or governance.
• Intellectual curiosity and the ability to build context quickly in unfamiliar risk areas supported by the team and by AI tools.
• Proficiency using AI and automation tools to identify document and communicate risk management activities.
• Strong concise written and verbal communication including the ability to deliver effective challenge while preserving partnership.
• Good judgment in ambiguous situations with limited information while always doing what is best for our customers.
• Comfort working with data (e.g. SQL spreadsheets) to test controls and support conclusions.
• Professional certifications such as the CISA are a plus but no license is required.

We change lives

Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact always laddering up to our mission; to empower people to build wealth with confidence and ease.

We set audacious goals

We set them for the company our customers and ourselves and we wont stop until we reach them. We dont just show up; we give our all then celebrate our wins.

We value all perspectives

When we collaborate were at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We simplify financial services

Were financial services pioneers always finding new ways to improve optimize and enhance. Constant improvement is in our DNA.

Our Commitment to Your Total Well-being:

• We offer a competitive suite of benefits including medical dental and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options
• Ownership: Equity for all employees including new hire and refresher grants.
• Time: Flexible paid time off paid parental leave and a fully paid four-week sabbatical in your sixth year.
• Growth: Company-paid professional coaching for all employees.
• Wealth: Day-one 401(k) match plus matching on qualified student loan payments.

Well take a few weeks to review all applications. If wed like to spend more time with you well reach out to arrange next steps which will include 3-4 sets of meetings with your future colleagues.

In the interview process well look to learn more about your skills experiences capabilities and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role we may ask you to complete a case study exercise or technical assessments as we want to collect a robust set of data points to better inform our decisions.

On average it takes us around 3-5 weeks to make a hiring decision depending on your availability and sense of urgency. As a best practice we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that as we usually receive an overwhelming number of applications for open positions were unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process please reach out to your recruiter.

Please note that in any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us!

Were an equal opportunity employer and comply with all applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex gender (including gender nonconformity and status as a transgender or transsexual individual) sexual orientation marital status age physical or mental disability citizenship past current or prospective service in the uniformed services predisposing genetic characteristic domestic violence victim status arrest records or any other characteristic protected under applicable federal state or local law.