Risk Management Analyst

At April Housing were building a team of bold mission-driven professionals who are motivated by meaningful work and energized by collaboration. Our work supports a clear purpose of expanding access to high-quality housing and each role plays an important part in advancing that mission.

Youll collaborate shouldertoshoulder with some of the most talented experts in the industry gaining hands-on exposure that helps you grow your skills and broaden your perspective from the day one. Our environment is dynamic fast paced and evolving designed to support curious ambitious people as they take on new challenges and develop capabilities that translate throughout their careers.

April Housingisa leading owner and operator of highquality affordable housing across the United States. Founded in 2022 and headquartered in Los Angeles we are a portfolio company of Blackstone Real Estate supporting the affordable housing and LIHTC (Low-Income Housing Tax Credit) portfolio. Our mission is clear: preserve critical affordable housing stock while delivering exceptional management and highquality homes to the communities we are committed to being a fair transparent and responsible owner.

Backed by Blackstone Real Estate enabling us to invest in the creation and preservation of affordable housing for the long run. We are making a bold commitment to preserving affordable housing across the country. April Housing is dedicated to ensuring our assets aligned with high standards of excellence including ongoing property improvements and elevated resident services.

Were looking for individuals who share our commitment to excellence and believe in the impact that thoughtful well-executed work can have on communities. If youre driven by purpose value collaboration and are excited to grow while contributing to something meaningful April Housing offers a place to build experience expand your impact and do work that matters.

Risk Management Analyst

Position Summary

This position assists in coordination and oversight of complex high-exposure claims account management and litigation across designated lines of coverage (e.g. general liability umbrella excess and other related commercial real estate exposures). This role serves as a coordinator between internal stakeholders third-party administrators (TPAs) insurers brokers outside counsel and vendors to ensure timely cost-effective resolution; accurate reserving; regulatory compliance; and strong documentation throughout the claim lifecycle and insurance procurement process.

Essential Duties & Responsibilities

Claim & Litigation Management/Procurement

• Identify evaluate and manage litigated and pre-litigation claims including disputed liability and/or coverage matters from notice through resolution.

• Assist in risk placement and insurance procurement underwriting and account management not limited but to include building of SOV collecting underwriting COPE billing/invoices etc.

• Develop and document litigation and resolution strategies (investigation plans motion/pleading strategy negotiation posture and trial/settlement evaluations).

• Assist in collection of documents records emails and other materials to assist with response to subpoenas liens subrogation property damage and pre-litigation claims.

• Coordinate and participate in case planning discussions and roundtables with internal teams TPAs and defense/coverage counsel.

• Assist with the factual development and analysis of cases including talking with the relevant business people gathering and reviewing documents and creating timelines.

• Coordinating information between outside counsel and internal and portfolio company stakeholders.

• Maintain and monitor claim diaries calendars and critical deadlines; issue and manage litigation hold communications in accordance with policy.

• Identify brand and reputational risks and escalate pursuant to escalation protocols.

• Identifying settlement opportunities using data and file reviews; escalate significant issues promptly to leadership.

Counsel TPA & Vendor Oversight

• Oversee TPAs and vendors to ensure quality handling timely reporting file documentation and compliance with applicable regulations and internal standards.

• Evaluate counsel performance and expert retention manage retention spend and enforce cost controls on legal expenses and vendor invoices.

Reserving Financial & Large Loss Governance

• Monitor reserves and retention expenses; review and approve reserve and settlement requests within delegated authority recommend authority increases when needed.

• Prepare and present large-loss/high-exposure reports and monitor RMIS dashboards for internal and external partners communicate trends drivers and mitigation actions.

Reporting Compliance & Documentation

• Maintain complete accurate claim files correspondence and notes in the applicable claims system and collaboration tools (i.e. SharePoint & Origami) to support audits and litigation.

• Assist with creation of Process Maps and Playbooks

Stakeholder Collaboration & Risk Mitigation

• Partner with Legal Risk Management Operations Asset Management and business leaders to evaluate adverse events reduce claim frequency/severity and improve outcomes.

• Provide guidance to internal teams regarding claim trends and preventive actions.

Qualifications

Education

Bachelors degree preferred in (various degree type will vary) ie Legal Studies Risk Management Real Estate Finance or a related field; paralegal certification/education may be considered.

Experience

• 3 years of progressively responsible claims experience agency account management.

• Demonstrated experience coordinating with outside counsel controlling legal spend and managing complex investigations and case strategy.

• Experience working with TPAs and interpreting claim data (loss runs dashboards and case metrics) to guide prioritization and resolution.

Certifications / Licenses

• Preferred Associate in Claims

• Preferred Associate in Insurance Services

• Preferred Associate in Risk Management

Knowledge Skills & Abilities

• Strong liability damages and coverage analysis skills; thorough understanding of litigation process and applicable statutory/case law concepts.

• Excellent written and verbal communication skills including the ability to present case status and recommendations to leadership and external partners.

• Advanced organizational skills with the ability to manage multiple priorities deadlines and changing workloads.

• Analytical data-driven approach to identifying severity drivers and settlement opportunities.

• Proficiency with Microsoft Office (Word Excel Outlook PowerPoint) and claims/case management systems; ability to maintain structured diaries and documentation.

• Ability to work independently and collaboratively exercising sound judgment and discretion with confidential information.

Please review the Job Applicant Privacy Notice.

EEO Statement

April Housing is an equal opportunity accordance with applicable law we prohibit discrimination against any applicant employee or other covered person based on any legally recognized basis including but not limited to: veteran status uniformed servicemember status race color caste immigration status religion religious creed (including religious dress and grooming practices) sex gender gender expression gender identity marital status sexual orientation pregnancy (including childbirth lactation or related medical conditions) age national origin or ancestry citizenship physical or mental disability genetic information (including testing and characteristics) protected leave status domestic violence victim status or any other consideration protected by federal state or local law. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email