Risk & Contract Operations Administrator

Duties and Responsibilities

• Insurance Claims and Risk Operations
  • Supports the administration of the Universitys insurance programs including workers compensation property commercial auto general liability professional liability educators legal liability cyber liability employment practices liability travel insurance and umbrella/excess loss policies
  • Assists with annual insurance renewal processes by gathering information organizing documentation and coordinating with internal departments brokers and carriers
  • Manages and monitors University claims incidents claim filings subrogation and loss recovery in coordination with appropriate University personnel brokers carriers and legal counsel
  • Reviews claim and incident information to help determine appropriate next steps
  • Processes incoming and outgoing certificates of insurance
  • Reviews insurance requirements in contracts and coordinates appropriate insurance documentation
  • Completes professional liability claim verification reports for health care providers on former/current School of Nursing students
  • Maintains accurate records related to insurance claims COIs incidents and related risk documentation
• Contract Operations
  • Reviews prepares and coordinates contracts involving leases licenses purchases sales services employment research and related matters in conjunction with legal counsel and appropriate University stakeholders
  • Administers the University Contract Management and Contract Signature systems
  • Coordinates contract intake routing review signature storage and recordkeeping
  • Verifies that contracts are routed to appropriate reviewers and authorized signatories
  • Maintains accurate contract records including executed agreements supporting documents renewal dates key obligations and agreement owners
  • Reviews contract-related insurance requirements and escalates related risk issues including indemnification concerns renewal obligations data/security issues and operational responsibilities
• Waivers Releases and Event Risk
  • Oversees the campus waiver/release process in coordination with legal counsel and appropriate University stakeholders
  • Creates and reviews release of liability and assumption of risk forms for events activities and trips
  • Advises departments on event risk considerations including when waivers releases COIs or other supporting documentation may be needed
• Travel Risk Support
  • Gathers security information for travel petitions
  • Serves as an emergency contact for trip crisis response as assigned
  • Supports risk control procedures for international travel semester abroad academic classes short-term trips and field trips
  • Assists with trip registrations traveler readiness documentation review and analysis of travel security conditions
• Compliance Calendar and Administrative Support
  • Tracks recurring risk insurance contract travel and compliance-related deadlines renewals reporting obligations and administrative processes
  • Supports recurring deadlines renewals reporting obligations and administrative risk processes
• Secondary Duties and Responsibilities
• Contributes to risk and compliance education for University staff
• Cross-trains in business compliance crisis management and business continuity
• Assists with process improvements related to contract intake routing claims tracking insurance documentation and compliance calendar management
• In conjunction with the Title IX Coordinator assist with various Title IX efforts to remain compliant with federal and state legislation regulation and case law requiring the prompt and equitable resolution of all complaints pursuant to Title IX
• Supports the development of internal procedures checklists templates and guidance documents
• Supports special projects related to risk operations contracts insurance travel risk and institutional risk documentation
• Performs other duties as assigned in support of Business Affairs and University risk operations

Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelors degree required in Business Risk Management or a related field
• Masters preferred.
• Regulatory compliance contract management risk management insurance or claims-related certification preferred

Experience

• Three or more (3) years of experience in risk management contract administration insurance claims compliance operations legal operations higher education administration or a related field
• Two to five (2-5) years of experience with insurance programs claims certificates of insurance risk transfer or commercial liability lines
• One or more (1) years of experience reviewing routing or administering contracts and agreements preferred
• Two to five (2-5) years in higher education nonprofit healthcare or another regulated environment preferred
• Experience using contract management systems electronic signature platforms compliance tracking tools or similar administrative systems preferred

Required Skills

• Ability to read interpret and communicate contract insurance regulatory and operational documents
• Strong organizational skills and attention to detail
• Ability to manage multiple workflows deadlines and stakeholder requests
• Critical thinking and sound judgment
• Ability to identify and escalate risk issues appropriately
• Strong written and verbal communication skills
• Customer-oriented service approach
• Ability to work collaboratively with University departments legal counsel insurance brokers vendors and external partners
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency with Microsoft Office electronic document systems contract management platforms and related administrative tools

IWU Kingdom Diversity Statement

IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C. Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.