RISE Case Manager (FT, (Days)

What Youll Do:

The primary focus of the RISE Case Manager is to connect clients with resources and services that support stabilization related to homelessness mental health substance use disorders and primary health needs. The Case Manager engages clients and their families in the community facilitates connections to crisis and outpatient services and coordinates access to appropriate community resources. Working collaboratively with the multidisciplinary treatment team and Law Enforcement the RISE Case Manager responds to crisis situations and develops individualized plans of care utilizing expertise in counseling and crisis intervention to support positive health outcomes for clients and their families.

• Intervene in community crisis situations with patients and families in the community and with Law Enforcement.
• Assess document and address psychosocial cultural emotional and economic needs for individuals and families during their immediate need/crisis situation.
• Collaborate with the multi-disciplinary treatment team outpatient care team and community agencies as needed to creatively address and/or resolve the crisis situation.
• Identify and address gaps in service needs for participating parties in-service delivery to the individual and make appropriate recommendations to meet individuals needs upon discharge.
• Collaborate with interdisciplinary treatment team to engage monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals needs.
• Maintain the clinic record including documentation of activities performed as part of the service delivery process. Obtain signatures from individual regarding treatment as necessary.
• Document all services and activities in the medical record regarding brief interventions coordination of care discharge planning treatment planning etc. Ensure documentation in the Electronic Health Record (EHR) is clear concise and organized.
• Maintain a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness is adhered to and forms are complete and thorough and when subpoenaed attend COE hearings.
• Participate in individual and group supervision as required. Participate in ongoing education including in-services training and other activities to maintain and improve competency through post-testing skill observation and performance as assessed by direct supervisor.
• Assist individuals and families in making difficult decisions while honoring their preferences and values in order to move the discharge plan forward.
• Conduct re-engagement field visits with individuals who have an established relationship and treatment plan but are no longer actively engaged in services with the goal of reconnecting them to appropriate care and support.
• Respond as a second responder to complex crisis events in partnership with participating law enforcement agencies providing case management peer support and connections to appropriate behavioral health resources.
• Conduct follow-up visits as requested by law enforcement agencies with individuals who have experienced an overdose prioritizing follow-up within the best-practice standard of 2472 hours based on agency capacity and caseload.
• Co-locate at assigned law enforcement stations and maintain availability to support officers and community members during designated hours.
• Participate in community forums and outreach activities to support the RISE program and community efforts to reduce overdose deaths.
• Serve as a liaison among law enforcement agencies Justice Services Liaisons and treatment providers to coordinate services and ensure the needs of targeted individuals are appropriately addressed.
• Performs all other duties as assigned.

What Youll Bring:

• High School Diploma or equivalent
• Experience in a community based or crisis healthcare setting
• CPR/First Aid certified
• Valid drivers license
• Successfully pass a motor vehicle record check and maintain a clean driving record
• Must have own vehicle that is clean neat and in good working condition
• Willing to obtain Full coverage car insurance with high-level liability
• Arizona Level I Fingerprint Clearance Card
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated including showing proper documentation or otherwise be exempt pursuant to the Companys exemption process prior to their start date as a condition of employment

It would be great if you had:

• Bachelors Degree in Behavioral Health or related field
• 2 years of Behavioral Health Experience in a community based or crisis healthcare setting
• Knowledge of evidence-based/person-centered skillsets such as motivational interviewing trauma informed care verbal de-escalation harm reduction and person-centered language
• Bilingual in Spanish
• Experience using EHR

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance including Medical Dental Vision Accident Critical Illness and Hospital Indemnity
• CHS pays for Basic Life AD&D Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1000 to $2000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Companypaid parental leave available to eligible employees
• Companypaid parental leave available to eligible employees

All employees (Pool Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support work life solutions financial solutions legal assistance or online support
• After 90 days you are auto enrolled in the 401k Plan

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

• Official communications come only from an email address ending in @.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees purchase equipment or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions please contact to verify its authenticity before responding.