Ride Assistant 16 & 17 Years Old

Pay Rate: $16.00 / hour

Job Title: Track Attendant

Position Summary

Track Attendants are responsible for ensuring a safe fun and exciting go-kart racing experience for all guests. This role is highly interactive and safety-focused combining customer service operational awareness and teamwork. Track Attendants serve as the frontline ambassadors of the entertainment center creating memorable experiences while enforcing safety standards and maintaining smooth track operations.

Key Responsibilities

Guest Experience & Customer Service

• Greet guests warmly and create an energetic welcoming atmosphere.
• Explain go-kart rules safety procedures and racing guidelines clearly and confidently.
• Assist guests with questions concerns or special needs in a friendly and professional manner.
• Help ensure all guestskids teens and adultsfeel comfortable safe and excited to race.

Safety & Race Operations

• Enforce all track safety rules consistently and professionally.
• Properly fit and distribute helmets and other required safety gear.
• Monitor the track during races to identify unsafe behavior collisions or mechanical issues.
• Use track control systems flags radios or signals to manage races and respond to incidents.
• Safely stop races when necessary and assist guests exiting karts.

Kart & Track Oversight

• Perform basic pre- and post-race inspections of karts to ensure safe operation.
• Report mechanical issues damage or safety concerns to management or maintenance staff.
• Assist with moving parking charging or staging karts as required.
• Keep the track area clean organized and free of hazards.

Teamwork & Communication

• Work closely with other Track Attendants Guest Services and Management to ensure smooth operations.
• Communicate clearly with teammates during races and busy periods.
• Follow all company policies procedures and emergency protocols.

Facility Standards

• Maintain a clean and professional appearance of the track pit and guest areas.
• Support opening closing and shift transition duties as assigned.
• Uphold the family-friendly values and standards of the entertainment center.

Qualifications & Skills

• High-energy positive attitude with a passion for guest interaction
• Strong attention to detail and ability to remain calm in fast-paced environments
• Excellent communication and interpersonal skills
• Ability to follow safety rules and enforce them consistently
• Dependable punctual well groomed and team-oriented
• Previous customer service recreation or entertainment experience is a plus (but not required)

Physical & Scheduling Requirements

• Ability to stand walk and remain active for extended periods
• Ability to lift or push up to 75lbs(as applicable)
• Comfortable working in a loud high-energy environment
• Must be able to work flexible hours including evenings weekends and holidays

Why Work With Us

• Fun high-energy work environment
• Opportunities for growth and advancement
• Team-oriented culture
• Competitive pay and employee perks (free racing discounts etc. if applicable)

Required Experience:

Junior IC