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Review Assistant
Job Location:
Job Location:
McLean, MD - USA
Hourly Salary:
USD 17 - 21
Hourly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Review Assistant
Remote Role
3 Months Contract
The Review Assistant role is pivotal in streamlining the clinical review process by meticulously preparing prior authorization cases. This individual will uphold a comprehensive understanding of internal policies procedures and services ensuring adherence to organizational standards.
Responsibilities:
Remote Role
3 Months Contract
The Review Assistant role is pivotal in streamlining the clinical review process by meticulously preparing prior authorization cases. This individual will uphold a comprehensive understanding of internal policies procedures and services ensuring adherence to organizational standards.
Responsibilities:
- Provide primary non-clinical program support by encompassing provider training customer service call triaging authorization preparation data entry and the development and tracking of functions for members and providers.
- Offer non-clinical support to other programs as needed ensuring flexibility and adaptability in meeting organizational requirements.
- Review patient records for completeness against submission requirements identifying cases requiring additional non-clinical information.
- Process and document case discharges with precision and timeliness.
- Ensure accurate and prompt submission of all administrative-related documents to relevant parties.
- Act as a liaison with internal and external customers fostering positive and professional relationships to facilitate an effective review process.
- Attend training and scheduled meetings maintaining up-to-date information for case preparation.
- Uphold medical records confidentiality through proper use of computer passwords and secured files adhering to HIPAA policies.
- Answer calls and demonstrate proper telephone etiquette and communication skills in alignment with clients policies procedures and guidelines.
- Cross-train to perform duties of other contracts within the client network contributing to a flexible workforce to meet client/consumer needs.
- Fulfill other assigned duties to meet contract deliverables and organizational requirements.
- Read understand and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
- High school diploma or GED equivalent.
- Associate degree preferred and/or equivalent work experience related to medical behavioral or social/support settings.
- 1-2 years of experience in administrative or records management.
- 2-3 years in an administrative support or customer service position and be familiar with healthcare.
- Comprehensive knowledge of office environments and business processes.
- Understanding of a customer service approach tailored for medical provider stakeholders.
- Familiarity with government structures and related programs is advantageous.
- Excellent communication skills.
- Ability to multitask prioritize and provide service to a diverse range of customers.
- Experience in development and project activities.
- Experience in staff and provider training with preferred public speaking skills.
- A proactive approach to continually assess office functions and report potential issues to the Director.
- Capability to track provider issues and report them appropriately.
- Willingness to learn the Atrezzo application and assist customers in resolving technical issues related to the submission of Health Homes authorization requests.
- Proficiency in Microsoft Office applications and Excel ensuring efficient utilization of essential software tools.
Required Experience:
Junior IC
