Revenue Operations Associate

An Introduction to Primer

Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity improve performance and capture more revenue - all from a single platform.

Backed by Sofina Peak XV Partners ICONIQ Tencent Accel and Balderton were building the payments layer the worlds best companies rely on.

Watch our showcase >

Read up on our $100m Series C

Learn more about our culture >

What will you be doing

• Partnering with the NA Head of Sales and GTM leadership to design and operationalise the North America GTM engine territory planning book-building target account prioritisation and the operating rhythm that holds it all together.

• Sharpening our ICP sales motion and key propositions for the North American market using a mix of data market context and direct merchant insight.

• Owning the dashboards reporting and analysis that tell us how were doing pipeline conversion forecast quality account coverage merchant ramp payments volume renewal health expansion.

• Turning that data into hypotheses recommendations and decisions. Leadership should hear from you in clear actionable terms about whats working what isnt and what we should do about it.

• Working with Sales Solutions Engineering and Customer Success to find the bottlenecks across the merchant journey from first conversation through to onboarding expansion and renewal and fixing them.

• Supporting the commercial side of deals: pricing deal structure renewals repricing upsells and the portfolio economics that sit underneath.

• Identifying where AI can do the heavy lifting account research deal summaries CRM hygiene enablement and building the workflows that put it into Sales hands.

What wed love to see:

• 35 years in revenue operations sales operations GTM strategy business operations management consulting investment banking private equity or a similarly analytical commercial role.

• Strong commercial judgment. You understand how pipeline forecasting productivity pricing renewals and expansion actually connect to revenue not just as metrics but as levers.

• Genuine analytical chops. You can take messy data turn it into a clear insight form a hypothesis and recommend an action. SQL familiarity and fluency in BI tools (Metabase Omni) and CRMs (Salesforce) are needed not nice-to-haves.

• Sharp written and verbal communicator. You can hold your own with senior stakeholders and bring cross-functional teams along with you.

• A builder of structure in ambiguous environments. You dont wait for a process to exist you write one.

• AI-fluent or visibly motivated to get there fast. You see AI as a leverage tool for the work not a side project.

• Experience in B2B SaaS fintech payments or platform businesses is a plus but the right operator from an adjacent background will be just as compelling.

You may not like it here if:

• You enjoy working in an office-setting we are remote-first and always will be!

• You are not comfortable with shifting context and navigating ambiguity

A typical interview process

• An initial intro call with a Talent Partner

• An interview with the Hiring Manager

• Challenge Stage - Contextualised to the role

• A final values-alignment interview

Whats the culture like at Primer

Were building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer and of the work that they are doing. You will be working with a team of people who are mission-driven smart and reflective and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workations our annual company retreat and co-working space access worldwide.

Finally lets go ahead and say it. The work that we do is challenging. Scaleups are a challenge building category defining products is a challenge. You should be prepared for a challenge at Primer. But theres a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures an acceptance that not everything always goes to plan a collaborative environment and a great team around you. Its never a challenge that you will face alone.

Our benefits

We are fully remote and globally distributed; and have been since day one
Competitive share options
Uncapped holiday with 25 days minimum to be taken
Co-working space access
Workations & Company Retreat
The best equipment for your role
500 towards your home office setup
Generous learning budget
Private Medical Insurance
A broad set of additional perks and benefits (depending on location)

Dont meet every single requirement

At Primer were dedicated to building a diverse inclusive and authentic workplace. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply.

You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees regardless of background or beliefs.

Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership.

Required Experience:

IC