Revenue Manager
Middleburg, PA - USA
Job Summary
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Company: Goodstone Inn & Restaurant
Reports To: General Manager
The Revenue Manager serves as a key partner among Guest Services Sales Events Accounting and Leadership to ensure that rates packages billing reporting and revenue-related processes are aligned and operate efficiently.
- Manage rate schedules seasonal pricing packages promotions and special offers.
- Prepare revenue forecasts projections and performance reports.
- Monitor occupancy ADR RevPAR booking pace event revenue and package performance.
- Partner with leadership on rate strategy inventory controls and revenue goals.
- Identify revenue opportunities through upselling packaging and guest experience enhancements.
- Maintain accuracy across Maestro TripleSeat Silverware and related reporting systems.
- Serve as the primary liaison for revenue-related system integrations and posting accuracy.
- Support Guest Services with Maestro-related posting questions and revenue-impacting issues.
- Monitor cancellations modifications no-shows and booking trends.
- Review event packages contracts folios banquet charges gratuities fees and adjustments for accuracy.
- Manage folio reconciliation banquet tip billing revenue adjustments and event billing reviews.
- Prepare daily audit reconciliation reports for the accounting department.
- Confirm cash and check deposits and coordinate bank deposits.
- Assist with payment posting reconciliation between systems.
- Partner with Sales and Events to structure profitable packages that support operational execution.
- Ensure revenue-related communication between Sales Events Guest Services Accounting and Leadership remains clear and consistent.
- Support monthly budget and revenue review meetings.
- 3 years of experience in hospitality revenue management hotel operations reservations sales operations event operations hotel accounting or revenue analysis.
- Boutique hotel luxury hospitality or event venue experience preferred.
- Strong understanding of forecasting rate schedules packaging billing accuracy and revenue reporting.
- Experience with Maestro preferred.
- Experience with TripleSeat or an event management system is a plus.
- Strong Excel and reporting skills.
- Detail-driven organized and comfortable working with numbers.
- Able to communicate clearly across departments.
- Strong follow-through and ability to catch billing or pricing issues before they become expensive little gremlins.
- High-impact role tied directly to lodging events and guest experience revenue.
- Opportunity to build a better structure around forecasting packages billing and revenue reporting.
- Work in a luxury boutique inn setting not a giant corporate hotel machine.
- Partner directly with leadership on pricing strategy event revenue and business performance.
- Help connect the dots between Sales Events Guest Services and Accounting.
- Primarily administrative and systems-based with regular interaction across departments.
- Uses standard office hotel and event systems including computers phones Maestro TripleSeat and reporting tools.
- Requires flexibility to respond to changing business needs event details guest requests and leadership priorities.
- May occasionally support on-property meetings event reviews or operational discussions.
- Ability to sit stand and walk as needed throughout the workday.
- Regular use of computers phones and standard office equipment.
- Ability to move around the property as needed for meetings or event-related coordination.
- Clear verbal and written communication required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Goodstone Inn & Restaurant is a privately owned luxury property located just minutes from the heart of Middleburg Virginia. Set on a stunning countryside estate Goodstone offers elevated dining unique accommodations and curated guest experiences that go far beyond traditional hospitality.
At Goodstone we are known for delivering thoughtful high-touch service where every detail matters. Our guests expect an exceptional experienceand our team delivers it.
Were a group of passionate hands-on professionals who take pride in our work. This is not a clock in clock out environment. Its a place for people who care about hospitality enjoy working as part of a team and want to be part of something that feels special every single day.
As part of the Goodstone team youll be empowered to take ownership of your role think creatively and contribute to an environment where excellence is the standardnot the goal.
Why Join Goodstone
- Be part of a tight-knit high-performing team that genuinely supports each other
- Work in a unique luxury setting where no two days feel the same
- Gain hands-on experience across departments and grow your hospitality career
- Have a direct impact on the guest experienceyour work truly matters here
- Join a culture built on accountability professionalism and pride in service
If youre someone who brings energy attention to detail and a passion for hospitality youll fit right in.
Required Experience:
Manager
About Company
Escape to the Virginia countryside at Goodstone Inn & Restaurant, a luxury resort offering unparalleled hospitality and the ultimate in relaxation.