Revenue Enablement Manager, Onboarding

Synthesia is the worlds leading AI video platform for business used by over 90% of the Fortune 100. Founded in 2017 the company is headquartered in London with offices and teams across Europe and the US.

As AI continues to shape the way we live and work Synthesia develops products to enhance visual communication and enterprise skill development helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round where we raised $200 million our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel NVentures (Nvidias VC arm) Kleiner Perkins GV and Evantic Capital alongside the founders and operators of Stripe Datadog Miro and Webflow.

The Role

Were looking for a high-impact Revenue Enablement Manager to facilitate and continuously improve our new hire onboarding program for North America. This role will be responsible for managing an exceptional onboarding experience that equips new hires with the knowledge skills and confidence they need to ramp quickly and become productive members of the revenue organization.

Youll serve as a key facilitator and owner of the day-to-day onboarding experience partnering closely with Sales Development Sales Customer Success RevOps Talent Acquisition and the broader Enablement team to deliver a consistent high-quality program that drives new hire readiness and performance.

What Youll Do

• Own the day-to-day delivery and facilitation of our North America new hire onboarding program

• Facilitate engaging high-quality live training sessions for new hires across Sales Customer Success and other customer-facing teams

• Create an exceptional learner experience that balances strong content engaging facilitation and practical application

• Prepare thoroughly for each onboarding cohort ensuring content materials technology and logistics are ready for delivery

• Adapt facilitation and content based on the needs experience levels and feedback of each cohort

• Partner with subject matter experts and cross-functional leaders to incorporate relevant product process and business knowledge into onboarding

• Identify opportunities to improve existing onboarding content structure activities and delivery based on learner feedback performance data and business needs

• Iterate on existing programs to continuously raise the bar on quality and effectiveness

• Keep onboarding content current as products processes messaging and go-to-market priorities evolve

• Introduce new learning activities practice opportunities and reinforcement mechanisms that accelerate new hire readiness

• Maintain strong operational rigor and attention to detail across all aspects of program delivery

• Track key indicators of onboarding effectiveness and new hire readiness

• Gather and analyze feedback from new hires managers and cross-functional stakeholders to identify opportunities for improvement

• Partner with RevOps and Enablement leadership to understand how onboarding performance translates into ramp and productivity

• Use data and insights to make informed recommendations and continuously improve the program

• Build strong relationships with Sales Customer Success Sales Development RevOps Talent Acquisition and other cross-functional partners

• Coordinate with subject matter experts to ensure new hires receive accurate relevant and consistent information

• Communicate clearly with stakeholders on upcoming cohorts program changes learner feedback and areas of opportunity

• Serve as a trusted point of contact for the North America onboarding experience

Must-Have Requirements

• 35 years of experience in Sales Enablement training learning and development at a B2B SaaS company

• Strong live facilitation and presentation skills with the ability to confidently engage and influence a room

• Experience delivering onboarding training or learning programs for sales customer success or other customer-facing teams

• Exceptional organizational skills and operational rigor with strong attention to detail

• Proven ability to translate complex information into clear engaging and practical learning experiences

• Strong instructional design capabilities with experience building thoughtful learner-centered content translating dense material into clear usable resources

• Strong cross-functional collaboration skills and ability to work effectively with senior stakeholders and subject matter experts

• Data-driven mindset with an ability to use feedback and performance insights to improve programs

• Comfortable operating in a fast-paced constantly evolving environment with a high degree of ownership

Nice-to-Have

• Experience facilitating onboarding programs at a high-growth technology or SaaS company

• Knowledge of sales playbooks and methodologies (Command of the Message MEDDPICC or equivalent)

• Experience designing roleplays simulations or other experiential learning activities

• Experience working with LMS learning technology or enablement platforms (Mindtickle Synthesia etc.)

• Experience across the full sales cycle from lead sourcing through closing and account management

Required Experience:

Manager