Revenue Cycle Coordinator, Financial Assistance

You Belong Here!Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers from primary visits to emergency care.

What Awaits You

Career growth and development

Diverse and collaborative working environment

Affordable and comprehensive benefits package

Hybrid role- Monday- Friday day shift. Must go in office one day per week 6201 Greenleigh Avenue Middle River MD 21220. Free parking.

Position Summary:

Reporting to the Revenue Cycle Manager and/or Supervisor; the Revenue Cycle Coordinator will be responsible for processing Financial Assistance applications for Johns Hopkins Health System according to the Financial Assistance Policy & Procedure guidelines. Critical to this position is evaluating the financial assistance applications and processing the application which secures financial resources for patients within the timeframes as outlined in the policy. The Revenue Cycle Coordinator works as team member and positively accepts change throughout the Health System while establishing relationships at all facilities. The incumbent must maintain a professional courteous and cooperative demeanor in all communications and interactions with all individuals and organizations with whom they come into contact while acting in the capacity of a Health System employee.

Education: High School Diploma or equivalent

Knowledge:

• Knowledge of accounting healthcare and general office procedures
• Working knowledge of at least one specific payers application billing and/or collection processes and/or multiple payers insurance verification and pre-certification processes.
• Requires ability to understand interpret evaluate and resolve basic customer service issues.
• Intermediate knowledge of accounting principles which include debit and credit transactions; basic math skills to calculate percentages
• Knowledge of medical terminology preferred.
• Ability to understand interpret evaluate and resolve complex issues
• Requires moderate knowledge of billing collections and software.

Work Experience:

1-2 years experience in hospital accounts receivable

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.