Revenue & Billing Operations Manager

Department: Finance & Accounting

Reports To: Controller

Location: Remote. Candidates must be based in Missouri Texas FloridaTennessee or Ohio and within a 2-hour drive of Kansas City Houston Dallas Miami Chattanooga or Cleveland. We gather as a team throughout the year and expect this person to show up in person when it counts.

Autura is looking for a Manager of Revenue & Billing Operations to own the full billing-to-cash cycle including customer contract review and revenue recognition. This role will be responsible for designing and implementing a more efficient billing and collections process with the use of automation and technology. Leading a team of two direct reports you will ensure the timely and accurate billing of 2500 customers across multiple entities and revenue streams. This is a highly impactful and visible role connecting with Sales Customer Service Data and Legal.

Billing Contracts & Revenue Recognition

• Invoice across multiple entities and revenue streams (subscription transaction-based professional services government contracts); manage billing cadences for 2500 customers against contract terms rate schedules and usage data.
• Represent accounting and finance during the contract review process confirming proper terms and conditions before customer contracts are signed.
• Ensure proper revenue recognition in accordance with ASC 606.
• Reconcile billing activity to the subledger and GL in NetSuite monthly; maintain billing templates rate tables and customer configurations

Collections & Cash Application

• Own the collections cycle end-to-end: aging review outreach cadences escalation dispute resolution and cash application across all entities.
• Monitor AR aging flag risk with context negotiate payment plans with proper documentation and escalate to legal or external partners when needed.
• Assist with forecasting cash collections on a weekly and monthly basis.

Process Design & Automation

• Audit current workflows identify unnecessary manual steps and gaps build solutions with a focus on automation workflows and scalability.
• Evaluate and configure third-party tools (billing platforms payment portals AR automation software Claude AI) that extend NetSuite capabilities; build triggers and escalation logic so issues surface without manual review

Cross-Functional & Leadership

• Serve as the billing and AR subject matter expert for Sales CS Legal and FP&A; partner with Sales to flag contract discrepancies and ensure billing matches closed deals
• Set the process standard for the function mentor team members as the org scales support new customer onboarding and contribute to audits and revenue-related projects

• Continued reduction of AR aging over 60 days; billing cycle time measurably reduced
• Collections running on an automated cadence with minimal manual triggering
• Contract-to-invoice traceability established; full process documentation in place
• AR collection predictability and consistency

Required

• 5 years of order to cash & 2 years of management experience at $50M revenue scale with 2500 active customers across multiple entities
• Track record of building or significantly redesigning billing and collections processes -- not just running existing ones
• Contract experience: identifying terms and milestones translating contract language into accurate invoices
• Working knowledge of ASC 606 across subscription professional services and transaction-based arrangements
• Hands-on NetSuite: saved searches workflow rules billing schedules period-close and report building
• Salesforce experience: opportunity and contract records billing validation data pulls Sales-to-Finance handoff

Preferred

• Extensive Netsuite configuration and admin experience.
• Experience with payment platforms and multiple income streams
• SaaS/subscription and government/municipal contract billing; prior PE-backed or high-growth environment

Compensation & Benefits

AtAutura we believegreat workdeserves fair thoughtful pay. We use a tiered compensation framework that reflects the market you live in so people doing similar work in similar places are paid consistently.

The total target compensation for this role is$95000 $160000inclusive of base salary and an annual bonus target of5-10% of base. This range reflects the compensationAuturareasonably expectsto pay for this position at the time of posting. Final compensation will bedeterminedby the successful candidates qualifications location and other job-related factors and confirmed at the end of the interview process.

Beyond pay we invest in our team with a benefits package designed to support your life inside and outside of work:

• Flexible time off for salaried team members and generousaccruedPTO for hourly team members

• 401(k) with a 4% company match fully vested from day one

• Medical dental and vision coverage at competitive rates

• Tax-advantaged savings accounts (HSA/FSA) with anAuturacontribution

• Paid parental leave to support growing families