Returns Associate

Come work with us not for us!

2nd Swing is a one of a kind forward thinking customer-centric golf retail company. Our employees are highly-valued while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Job Summary:

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience.

Schedule: Part-time shifts are available Monday - Friday between 8:00 AM - 3:00 PM. Specific shifts and hours will be discussed during the hiring process.

Responsibilities:

• Receiving unboxing and reviewing the condition of online customer returns.
• Processing customer returns and refunds within the stipulated timeframe.
• Manage inventory intake and re-onboarding of items.
• Identify condition changes and applicable restocking fees.

Required Qualifications:

• 1 year experience in NetSuite or related ERP.
• Proficient in Microsoft Office including Outlook Excel and Teams.
• Ability to multitask handle varying daily priorities and meet deadlines consistently.
• Highly organized with the ability to prioritize in a fast-paced environment.
• Knowledge of the game of golf golf equipment and the desire for continued learning.

Compensation: $16 - $18per hour based on previous experience

Required Experience:

IC