Retention & Sales Associate

Culture rules at Delta Dental. Its key to our becoming the leading dental benefits carrier in the state reaching over 500000 Idahoans with our dental plans and community outreach programs. Were small on ego and big on grins. Youll see us involved in community events and Did you make someone smile today on our To-Do lists. Our employees have the opportunity to make a difference in peoples lives while working in an environment full of challenge collaboration flexibility and industry-leading growth potential. Join our team committed to better oral health for all Idahoans.

TheRetention & Sales Associate is responsible fornew salesandretentionfor commercial group business represented by ourCommunity and School Poolsin an assigned geographic roleisalsoresponsible for managing existing experience-rated and self-funded groups withfewerthan 100enrolled subscriberswithin the same addition thispositionmaintainsstrongbrokerrelationships within this market segmentproviding technicalexpertiseadministrative supporteducationand resources to helpbrokers effectivelypromotethe Companys benefitplansand programs.

Essential Functions

• Respondtoand fulfillopportunities forCommunity & SchoolPoolnewsaleswithin an assignedgeographic territory.

• Responsible for retention of existing clientseffectivelypresenting and managingannualrenewalpresentations andoptionsworking with underwriting asnecessaryand offering recommendations to clients based on analysis of clients insurance needs.

• Sourceupdateand educatebrokerssellingour products; provides resources and information to help brokers promote the Companysdifferentiated valuenetwork strengthandoral health and wellnessfocus.

• Actively promote theCompanysdentaland oral wellness programs to groups offering our benefit plans on a voluntary basis to increaseplan participationand revenue from existing clients.

• Provideteamsupport during peak periods ofseasonalworkload.

• Maintain knowledge of new and existing DDID and competitor productsindustrytrendsnewproduct and report competitive informationto product management.

• Maintain and updateinformation in the Customer Relationship Management (CRM) and sales tracking system inProClaim2 includingall group andbroker interactionsand anyconsultationoreducationon products and related services.

• Ensures web-based quotes arebeing actively managed andcurrentnew prospects are addedto theCRM..

• Ensure credibility with clients byremaininginformedregardingindustry information new product information legislative changescoverages and technology.

• Act as liaison and sales team lead to other DDID departments as assigned by VP of Sales.

• Demonstrate a commitment to the organizations core values code of ethics and compliance/security standards.

• Other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

• High School Diploma or equivalent .

• At least three (3)yearsexperienceinhealthor dentalinsurance industryrequired.

• Mustpossessor obtain an Idaho producer license in Health & Disabilityviathe state insurance exam within30 daysof employment.

• Strongproficiencywith Microsoft Word OutlookPowerPoint and Exceland ability to learnand become subject matter expert onadditionalproprietarysoftware systems.

• Maintain a valid drivers license anda good drivingrecord.

• Abilityto travelasrequired.

• Strong skills related to motivationinitiativeand collaboration.

• Strong professionalwritten and verbal communication skillsas well as the abilityexplaincomplicated technical issues.

• Stronginterpersonal communication skills including the ability to build andmaintaineffective work relationships andwork with a diverse group of people.

• Ability to work independently with limited supervision.

• Demonstrate excellent problem solving andorganizationskills.

• Able to work as a team member.

PHYSICALAND MENTALREQUIREMENTS

• Sitting/Standing (alternatively) continuously.

• Keyboard Use/Repetitive Hand motion continuously.

• Skill/ability related to comprehension organization reasoning/decision-makingand communicationappropriate toa sales position with customer facing duties.

Delta Dental of Idahooffers a competitive benefits plan including:

• Medical dental and vision

• 401K with up to 6% company contribution

• Generous PTO and up to 9 paid holidays

• Community Service Time

• Flexible schedule and1/2 dayFridays

• Tuition and continuing education reimbursement

• Casual dress code

• ...and more!

Our Culture

DDIDseeksto provide a positive workplace where employees are treated withrespectand all are accountable for living our values and Code of Ethics while empowered to help the organization succeed in achieving its mission and vision.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Individuals that may needassistancewith the applicant or interview process may contact human resources ator by phone: .

Required Experience:

IC