Retail Support Specialist

Why choose us

Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!

At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.

Main responsibilities:

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

TheRetailSupport Specialistis responsible fortriaging and providing store support forreplenishmentsystem processes. This position will resolve issues communicate and collaborate with key departments to ensure the replenishment system isoperatingas plannedin order toallow our stores to haveappropriate inventoriesto providean excellentcustomer experience. This position is a part of the Supply Chain department supporting Forecasting and Replenishment (FaR).

• Triage and act as a first response team for store inventory issues
• Troubleshoot cause of store inventory issues by analyzing information in multiple systems
• Communicate problems and coordinate solutions to relevant teams
• Resolve casual issues withappropriate businessunits (IT Replenishment Planners DC Operations Demand Planners Retail Ops etc.)
• Analyze recommend and communicatepolicies and procedureand company best practices affecting inventory within the stores
• Ensure service issue resolution within company guidelines and service-level agreements
• Provideadditionalsupport as needed
• Participateand collaborate on thecontinued development ofteamskillsprocessesandprojects

We are looking for candidates who possess the following:

• Associate/Bachelorsdegree preferred
• ExperiencewithGroceryRetailInventoryOperations orB2Bsupporthighly preferred
• Experiencewithplanningsoftware andservice toolshighlypreferred (BlueYonder OracleServiceNow)
• 3-5 years experience providing coordination and/or project support to one or more senior level positions
• Ability to perform work independently under pressure and at stringent levels of efficiency
• Strong verbal and written communication skills to work effectively with co-workers senior level contacts whilemaintainingconfidentiality of privileged information in the course of work
• Ability to multi-task and work in multiple systems at a time
• Experiencewriting/runningSQLqueriesand analyzing reports
• Must have strong MS Office skills including Word Excel PowerPoint and Outlook
• Must haveexperiencewithExcel features such asPivot Tables andadvancefunctions
• Ability to lift 30 pounds or more
• Work typically performed in a temperature-controlled environment
• Spendslong periodsof time at desk or computer terminal
• Uses calculators keyboards telephone and other office equipmentin the course ofa normal workday

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
• Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values Click below to view video: ACI Values

#LI-AC1

A copy of the full job description can be made available to you.