Retail Supervisor

RETAIL SUPERVISORWho are we:For more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to remain mission-focused. We bring together admissions culinary and retail with innovation and human connection to shape a seamless guest focus is on people innovation and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality the foundation of how we serve our partners and their communities. Position Title: Retail SupervisorReports to: Assistant Retail Operations Manager and Retail Operations ManagerResponsibilitiesShow dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. Ensure your locations team is set with the operation in mind: integrate new team members supervise assigned personnel develop and knowledgeable of and manages in accordance with applicable local state and federal a clean safe and organized work and demonstrate a complete understanding of company policies and the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client. Support store leadership in all inventory control programs. Ensure all cash handling procedures are in effect at all times. Daily oversight of floor positive attitude among teammates and product to maximize guests needs quickly and cleanliness of shop and guest complaints and/or employee breaks and hours in accordance with State and Federal Labor sales goals and other metrics. Create and implement daily check-ins goals and performance notes with other duties as the General Manager Retail Operations Manager or Assistant Retail Operations Manager deems necessary. Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as SSA / Unit in driving community effort through hiring efforts engagement activities and focus on opportunities of giving other tasks as deemed BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all unitsFocuses on removing barriers and empowering growth and opportunity for team members at all levelsLeads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessaryJob RequirementsStrong Interpersonal and communication skills including the ability to articulate to Retail Management team and leadership skills with an understanding of the importance of team building/development while fostering partnerships. General problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced knowledge. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceOne to Two years Retail supervisor experience a to Five years Retail education backgrounds is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)SSA Group LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be. Compensation and BenefitsEligible for overtime -Demand Pay Program: Get access to a portion of earned wages before Plan & Employee Discounts at applicable in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods).Tuition Discount through Partnership to 8 hours of Bereavement LeaveHoliday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by location. Locations include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Time. SSA Holdings and its affiliated companies including SSA Group A&F Souvenir Cinchio Solutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights USE ONLY:#LI-DNI