Retail Store Manager

The company is a specialty store offering a wide range of toys stationery accessories and cute character products. Were looking for a motivated hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience.

Key Responsibilities:

• Oversee daily store operations including opening/closing procedures cash handling and inventory management
• Recruit train schedule and develop a team of sales associates
• Drive sales performance and meet or exceed monthly/quarterly targets
• Ensure exceptional customer service standards are consistently met
• Manage inventory visual displays and store presentation
• Monitor and control operating costs shrink and loss prevention
• Analyze sales reports and KPIs to identify opportunities for improvement
• Ensure compliance with company policies safety regulations and California labor laws
• Handle customer escalations and resolve issues professionally

Qualifications :

• 2-4 years of retail management experience (or similar leadership role)
• Proven ability to lead motivate and develop a team
• Strong communication organizational and problem-solving skills
• Comfortable with POS systems inventory software and basic reporting tools
• Flexible availability including evenings weekends and holidays as needed; mall hours may vary seasonally
• High school diploma required; Bachelors degree preferred/a plus
• Reliable transportation to the Cerritos area

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time