Retail Stock Receiver & Customer Service Associate

Position Summary:

Were looking for a reliable energetic team member to join our store as a Retail Stock Receiver & Customer Service Associate. This dual-role position is central to how our store runs youll keep our shelves stocked our stockroom organized and our customers smiling. If you thrive on variety take pride in a job done right and enjoy working with people this role is for you.

Key Responsibilities:

Receiving & Inventory

• Receive verify and process incoming shipments against purchase orders and packing slips
• Inspect deliveries for accuracy damage and discrepancies; report and document any issues
• Unpack label and organize merchandise for the sales floor or stockroom
• Stock shelves displays and fixtures according to planograms and store standards
• Perform regular inventory counts and assist with cycle counts and annual inventory audits
• Maintain a clean safe and organized stockroom and receiving area
• Operate pallet jacks hand trucks and other receiving equipment safely
• Communicate low-stock levels and product needs to management

Customer Service

• Greet and assist customers in a friendly professional manner
• Answer product questions and help customers locate merchandise
• Process sales transactions accurately using the POS system including cash card and returns
• Handle customer concerns and complaints with patience and a solutions-focused attitude
• Maintain a clean well-merchandised sales floor during customer-facing shifts
• Assist with floor moves markdowns and promotional setups as needed

Qualifications:

Required:

• High school diploma or GED
• Ability to lift and carry up to 50 lbs repeatedly and stand for extended periods
• Basic math skills and attention to detail for shipment verification and cash handling
• Dependable punctual and able to work a flexible schedule including weekends and holidays
• Strong communication skills and a positive team-oriented attitude

Preferred:

• 1 year of experience in retail warehouse or receiving environments
• Familiarity with inventory management systems or POS software
• Experience operating pallet jacks or other warehouse equipment (certification a plus)
• Bilingual a plus

Work Environment:

This position involves both stockroom and sales floor work. You can expect a fast-paced environment with frequent lifting bending and standing. Stockroom areas may be temperature-variable. Retail hours apply including evenings weekends and peak season availability.

Compensation & Benefits:

• Competitive hourly wage based on experience
• Employee discount
• Paid time off (full-time positions)
• Health dental and vision benefits available (full-time positions)
• Opportunities for advancement into supervisory roles

Visit us at:

SUNDPF