Retail Sales Associate Customer Service

Elements Massage Clayton is Hiring!

Are you great with people confident in sales and looking for an opportunity to grow with a supportive team

Elements Massage Clayton is looking for a motivated professional and sales-driven Wellness Membership Advisor to join our team. This role is ideal for someone who enjoys building relationships creating exceptional client experiences and helping clients prioritize their wellness through massage and skincare services.

This is not a typical front desk position! We are looking for someone who is confident in sales comfortable having conversations with clients and motivated to help grow the business while being part of a positive team-focused environment.

Why Work With Us

Make a Difference Every Day Help create a welcoming positive experience for clients who are investing in their health wellness and self-care.

Compensation & Incentives Competitive hourly pay starting at $14-$16/hour plus commission and bonus opportunities.

Benefits We Value Employee discounts on services and products paid time off 401k and health stipend for eligible employees.

Growth Opportunities Opportunity to grow within a locally owned and expanding business that values development and leadership.

Positive Team Culture Supportive professional and team-oriented environment where employees are appreciated respected and encouraged to succeed.

What Were Looking For:

• Strong customer service and communication skills
• Previous sales membership scheduling or hospitality experience preferred; spa or wellness industry a plus but not required
  
• Comfortable discussing memberships services retail products and promotions
• Reliable professional and detail-oriented
  
• Positive attitude with the ability to multitask
  
• Comfortable handling phones scheduling problem-solving and client concerns
  
• Coachable motivated and goal-oriented
• Passion for helping people
• Available to work 2030 hours per week with availability for evenings and weekends

Your Role:

• Create a warm welcoming experience for every client
• Schedule appointments and handle client inquiries over the phone and in person
• Promote and sell memberships and retail products to help clients enhance their wellness journey
  
• Meet membership and sales goals
• Process sales transactions and maintain accurate client records
  
• Provide excellent customer service ensuring clients needs are not just met but exceeded
  
• Maintain a clean organized and professional studio environment
  
• Support the overall success of the studio and team

Ready to Join Our Team

If youre passionate about wellness have great sales or customer-facing experience and love providing exceptional customer service we want to hear from you! If youre motivated to learn grow and become a valuable part of our team apply today to join the Elements Massage team and be part of a company that truly cares about its clients and employees.